Yovonne Felix
Yovonne Felix at Wayne Akers Ford
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Yovonne Felix

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.7
396 Reviews

Languages Spoken

Spanish Spanish

4.7

396 Reviews

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396 Reviews of Yovonne Felix

June 19, 2024

Dealership Rating
Employee Rating

I had a warning light Charging System Service Engine soon. I texted my service advisor Geo and he reported it is a warning that could leave me stranded. So, my day was interrupted to take my Bronco Spor More

by PAULAGATRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mechanic

Jun 19, 2024

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 18, 2024

Dealership Rating
Employee Rating

I had a great experience. I came in with a battery concern and the person assigned to me was very well informed and gave me great advice. More

by ANTHONY.CORRIENDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2024

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 18, 2024

Dealership Rating
Employee Rating

Good service, all was nice. Would return back for anything else that I need. Thanks More

by Region.ac.repair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2024

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 16, 2024

Dealership Rating
Employee Rating

All the vehicles seemed to be in water damaged, I wasn’t told that the vehicle I was originally coming to see was in the shop for water damaged from water leaking into the sunroom roof, and the other vehic More

by J
Service Communication
Recommend Dealer
No

June 16, 2024

Dealership Rating
Employee Rating

There was a recall on Ford Bronco Sport due to calibration issues with the Body Control Module and the Powertrain Control Module. A Mobil technician appointment was made, He came to my house. The More

by PAULAGATRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christal Pruett , Jerry, Mobil tech

June 15, 2024

Dealership Rating
Employee Rating

Excellent and fast customer service! He was very knowledgeable and honest. He is the best More

by GALLY0246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lenny Bashford

June 13, 2024

Dealership Rating
Employee Rating

Experiencia was wonderful, I love the communication Yovani provides with me while my car is at the shop. He must have excellent communication with the people he works with to get everything ready and s More

by EDWIN jimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 11, 2024

Dealership Rating
Employee Rating

Fixed the problem as needed. Yvonne was informative and helpful. It also was a fix that could be resolved in a couple of hours. More

by jrd1991
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2024

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 08, 2024

Dealership Rating
Employee Rating

Very professional and customer oriented, great doing business with this dealership.Will gladly recommend to anyone More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 07, 2024

Dealership Rating
Employee Rating

Great! Quick, quality. Love it. Giovanny it’s amazing. Very professional and knowledgeable as well as problem solver. More

by Francisco
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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