Languages Spoken
Spanish
397 Reviews
Write a Review397 Reviews of Yovonne Felix
June 19, 2024
I had a warning light Charging System Service Engine soon. I texted my service advisor Geo and he reported it is a warning that could leave me stranded. So, my day was interrupted to take my Bronco Spor soon. I texted my service advisor Geo and he reported it is a warning that could leave me stranded. So, my day was interrupted to take my Bronco Sport in. I waited for my service to be completed and it was done in a timely manner. Geo and his team provide great customer care. More
Other Employees Tagged: Mechanic
June 18, 2024
I had a great experience. I came in with a battery concern and the person assigned to me was very well informed and gave me great advice. I came in with a battery concern and the person assigned to me was very well informed and gave me great advice. More
June 18, 2024
Good service, all was nice. Would return back for anything else that I need. Thanks Would return back for anything else that I need. Thanks More
Other Employees Tagged: Ben Buchanan, Danielle Mcdiarmid, Joshua Nieves, Erik Hoffman, Theresa Jardin, Jesse Guajardo, Yankiel Vilches, Christal Pruett, Khristian Ramirez
June 16, 2024
All the vehicles seemed to be in water damaged, I wasn’t told that the vehicle I was originally coming to see was in the shop for water damaged from water leaking into the sunroom roof, and the other vehic told that the vehicle I was originally coming to see was in the shop for water damaged from water leaking into the sunroom roof, and the other vehicles I was getting showed ether had water floating in the fog lights, a funky water smell inside, or had damp carpets, will never be purchasing a vehicle from this dealer wasted a 48 min drive for a vehicle I was ready to buy cash in hand good job Al Paker ford you guys did great!! More
June 16, 2024
There was a recall on Ford Bronco Sport due to calibration issues with the Body Control Module and the Powertrain Control Module. A Mobil technician appointment was made, He came to my house. The calibration issues with the Body Control Module and the Powertrain Control Module. A Mobil technician appointment was made, He came to my house. The Mobil technician Jerry was very professional and informed me of all he had to clear the recall and update the two systems affected. It was great they came to me and it did not require a lot of my time. Great service was provided. More
Other Employees Tagged: Christal Pruett , Jerry, Mobil tech
June 15, 2024
Excellent and fast customer service! He was very knowledgeable and honest. He is the best He was very knowledgeable and honest. He is the best More
Other Employees Tagged: Lenny Bashford
June 13, 2024
Experiencia was wonderful, I love the communication Yovani provides with me while my car is at the shop. He must have excellent communication with the people he works with to get everything ready and s Yovani provides with me while my car is at the shop. He must have excellent communication with the people he works with to get everything ready and set for me just test drive and pay my car. I trust Wayne Akers ford and the people I entrust my with. Keep it up! More