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Yovonne Felix
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505 Reviews
Languages Spoken
Spanish
505 Reviews
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505 Reviews of Yovonne Felix
January 28, 2025
Their service was good and it was very fast they where very nice and very honesr very nice and very honesr More
by wpb.active
Verified Customer
January 26, 2025
Ready on time. Efficient and convenient, good service. I would recommend them any time to do my car maintenance. Efficient and convenient, good service. I would recommend them any time to do my car maintenance. More
by smocky007
Other Employees Tagged: Yankiel Vilches
January 22, 2025
The Service was Excellent and professional . He was on time and updating at each step. He was on time and updating at each step. More
by nrenande
Other Employees Tagged: Ben Buchanan, Danielle Mcdiarmid, Erik Hoffman, Theresa Jardin, Jesse Guajardo, Yankiel Vilches, Christal Pruett, Linda Toussanit, Khristian Ramirez
January 16, 2025
My service adviser Yvonne was awesome. He helped me thru the process of the recall. On my first trip, the parts weren’t available. He kept me informed and noticed me when they were. The wo He helped me thru the process of the recall. On my first trip, the parts weren’t available. He kept me informed and noticed me when they were. The work was done efficiently. I had a few service items to address. The price was fair and done with good quality. I highly recommend Wayne Ackers Ford. More
by GBEDWARD
January 13, 2025
In December 2019, Ford released TSB 19-2365, attributing excessive oil consumption to specific conditions, particularly for some 2018-2020 F150 vehicles equipped with 5.0 L engine. I was not aware of this s excessive oil consumption to specific conditions, particularly for some 2018-2020 F150 vehicles equipped with 5.0 L engine. I was not aware of this significant problem when I purchased my 2020 F150 Lariat 5.0 L and noticed after driving it for a few miles that the engine was low on oil with no visible oil leak, and a sudden engine rattling noise. I have decided to go on The Wayne Akers' Website and read some of the reviews as well as some of the comments posted about this issue on different forums such as Ford F150 Forum, Ford-Truck.com, Just-Answer, Reddit/F150, etc. Looking for the right advice is when I decided to walk into Wayne Akers Ford Dealer in Lake Worth, Florida and talked to one of the service advisor Yovonne Felix who excel beyond my expectations explaining me in a very professional manner the steps like reprogramming the PCM system, Inspecting the engine for oil leaks and replacing the engine oil and filter, replacing the oil level indicator if necessary (longer dipstick) an oil level monitoring every 1000 miles, and potentially getting a software updated from Ford to adjust engine parameter. This is my second positive review I have made in response to my interaction with some of the staff members of Wayne Akers Ford Dealer, but Yovonne Felix has exceeded the customer's needs with a combination of technical, communication, and customer service skill. More
by pedrolrojas23
January 11, 2025
The service team try’s very hard to please, ford warranty or extended warranty sucks. They tell you that you will be remberised but only pay partial! Not right!!! or extended warranty sucks. They tell you that you will be remberised but only pay partial! Not right!!! More
by MY Girls RDX
Dealership Inventory (552 Vehicles)
2018 Jeep Wrangler JK Unlimited
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Four-wheel Drive
