Yordanys Perez

I have been a long time customer of Herb Chambers BMW of Sudbury and will continue to be. They are a pleasure to deal with. Service is top notch. Sudbury and will continue to be. They are a pleasure to deal with. Service is top notch. More

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My issue was taken care of. The service advisor set good expectations and provided timely and relevant updates. Great experience overall. The service advisor set good expectations and provided timely and relevant updates. Great experience overall. More

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Does good work but always feel like I’ve been squeezed for extra $. Advisor was heavy handed and uncompromising with me even though I service five cars exclusively at their dealership. for extra $. Advisor was heavy handed and uncompromising with me even though I service five cars exclusively at their dealership. More

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My wait was very long, but I think the circumstances were out of the service department's control. Everyone I dealt with was courteous and very helpful. out of the service department's control. Everyone I dealt with was courteous and very helpful. More

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Service is very slow. My oil change took 3.5 hours, not sure why. Seems extremely long for a routine maintenance service. My oil change took 3.5 hours, not sure why. Seems extremely long for a routine maintenance service. More

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The guys they did a very good job and the customer service team they are very good too !!! service team they are very good too !!! More

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Excellent service experience. All services were fully explained and executed in a timely fashion. Service provider was fully cognizant of customer satisfaction. All services were fully explained and executed in a timely fashion. Service provider was fully cognizant of customer satisfaction. More

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My experience was fantastic! Yordanys, my service advisor, delivered outstanding customer service. He carefully reviewed my vehicle's needs to ensure that I would be safe when I Yordanys, my service advisor, delivered outstanding customer service. He carefully reviewed my vehicle's needs to ensure that I would be safe when I picked it up. He was always smiling and brought positive energy to our conversations. Understanding how to connect with each customer is crucial, and he truly got it right with this one. I foresee nothing but positive outcomes for this individual. More

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Excellent service and communication of any issues and concerns. They provided Unilateral application of discounts available. concerns. They provided Unilateral application of discounts available. More

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The experience was exceptional. I was taken care of from the moment I called. Would absolutely recommend! I was taken care of from the moment I called. Would absolutely recommend! More

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