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Yolanda Guerrero

Overview Reviews (67) Inventory (399)

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Yolanda Guerrero

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Yolanda Guerrero

Service Advisor

Lincoln of Cutler Bay

11020 SW 186th St
Miami, FL 33157

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4.8

67 Reviews

Overview Reviews (67) Inventory (399)

4.8

67 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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67 Reviews of Yolanda Guerrero

November 13, 2024

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Employee Rating

Outstanding dealer and service department is second to none! Best quality work of any dealer and I'll be getting another Lincoln for sure when this lease expires next October. none! Best quality work of any dealer and I'll be getting another Lincoln for sure when this lease expires next October. More

by knicks9692

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Juan Camilo Andreani, Emiliano Nahuel Arrieta, Jonathan Josue Bermudez, Yomar Javier Colmenares Zambrano, Nicolas Cedric Craan, Javier Dominguez, Abel Eiranova, Glennemanuele Esquivel, Norman J Guerrero-Perez

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Nov 14, 2024 -

Lincoln of Cutler Bay responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 22, 2024

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Employee Rating

Vero good services, resolved al my question Im very happy with my car and services department happy with my car and services department More

by guimares_accounting

Verified Customer

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sebastian Fernandez, Jesus Roque Perez

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Oct 26, 2024 -

Lincoln of Cutler Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

October 07, 2024

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Employee Rating

Todo muy bien, muy buen servicio muy buena atencion y volveria a ir con ellos volveria a ir con ellos More

by carlosfeblesperez

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 13, 2024 -

Lincoln of Cutler Bay responded

Hola, ¡nos alegra haber podido hacer que tu experiencia sea positiva! Si tienes alguna necesidad o pregunta adicional, ¡estaremos encantados de ayudarte! ¡Buen viaje!

October 05, 2024

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Employee Rating

Atenta mente : estoy satisfecha con el servicio de mantenimiento q han prestado a mi auto. En Lincoln Cutler Bay mantenimiento q han prestado a mi auto. En Lincoln Cutler Bay More

by CARMENALEXISPARDO74

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 18, 2024 -

Lincoln of Cutler Bay responded

Hola, ¡estamos muy contentos de haberte brindado una experiencia tan positiva! Si tiene más preguntas, llámenos. ¡Siempre estaremos felices de ayudar! ¡Cuidarse!

October 05, 2024

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Aquí en pueda interesar: atentamente. ..estoy satisfecha con el servicio que han dado. a mi auto en Mantenimiento de la Lincoln of cutler Bay .thank you ..estoy satisfecha con el servicio que han dado. a mi auto en Mantenimiento de la Lincoln of cutler Bay .thank you More

by CARMENALEXISPARDO74

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 12, 2024 -

Lincoln of Cutler Bay responded

Hola, gracias por dejar una reseña tan excelente y una calificación de estrellas tan alta. Esperamos poder servirle nuevamente! Cuidarse!

October 05, 2024

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Employee Rating

Atentamente : quien pueda interesar estoy satisfecha con servicio que la Lincoln de Cutler Bay a brindado. A mi auto gracias. servicio que la Lincoln de Cutler Bay a brindado. A mi auto gracias. More

by CARMENALEXISPARDO74

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Juan Camilo Andreani, Emiliano Nahuel Arrieta, Jonathan Josue Bermudez, Yomar Javier Colmenares Zambrano, Nicolas Cedric Craan, Javier Dominguez, Glennemanuele Esquivel, Norman J Guerrero-Perez, Jose Sanjurjo Sanchez

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Oct 12, 2024 -

Lincoln of Cutler Bay responded

Hola, gracias por dejar una reseña tan excelente y una calificación de estrellas tan alta. ¡Háganos saber si hay algo más que podamos hacer por usted! ¡Viajes seguros!

October 04, 2024

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Employee Rating

Servicio my bueno no tengo palabras muchas gracias, no dudaré en llevar a servicio la próxima vez dudaré en llevar a servicio la próxima vez More

by jnavas7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 09, 2024 -

Lincoln of Cutler Bay responded

Hola, ¡estamos muy contentos de poder brindarte una experiencia positiva! Si hay algo más que podamos hacer para ayudarle, ¡háganoslo saber! ¡Cuidarse!

September 12, 2024

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Employee Rating

As usual Lincoln of Cutler Bay exceeded my expectations, Yolanda, Isidora and everyone you come contact with is professional and knowledgeable. Yolanda, Isidora and everyone you come contact with is professional and knowledgeable. More

by marlene14

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 20, 2024 -

Lincoln of Cutler Bay responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for your business! Take care!

August 25, 2024

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Employee Rating

Never got feedback from dealer regarding the issue… the issue of the vehicle still persists. The audio app goes off and can’t hear the radio, nor the phone, nor Sirius. This problem happens every other wee issue of the vehicle still persists. The audio app goes off and can’t hear the radio, nor the phone, nor Sirius. This problem happens every other week. More

by ROSILE2001

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

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August 07, 2024

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Employee Rating

not honest. Very uncommunicative. Took too long to do job. For Lincoln was a bad experience Very uncommunicative. Took too long to do job. For Lincoln was a bad experience More

by rogdawn

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Aug 10, 2024 -

Lincoln of Cutler Bay responded

Hello, we are so disappointed to learn of this situation you have described. Please give us a call at (786) 857-5000 and we will do our best to make this better. We hope to hear from you soon.

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