Yolanda Daughtry
Yolanda Daughtry at Jerry's Toyota
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Yolanda Daughtry

Service Advisor

Jerry's Toyota

8001 Belair Road
Baltimore, MD 21236

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4.7
60 Reviews

Yolanda has been in the auto industry since 2003 and at Jerry's since 2013. Hobbies & Interests include basketball, singing, and family.

4.7

60 Reviews

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60 Reviews of Yolanda Daughtry

September 01, 2024

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Employee Rating

The dealership is clean, and while I waited I had a pleasant experience with a salesperson named Paul Southard. He was very knowledgeable, polite, and not pushy. I will definitely seek him out when I'm More

by Sma105
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Recommend Dealer
Yes
Sep 12, 2024

Jerry's Toyota responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience at our dealership. We strive to create a welcoming environment for all our customers, and we're delighted that Paul Southard was able to provide you with exceptional service. We appreciate your business and look forward to serving you again in the future.

July 25, 2024

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They took there sweet xxx time to complete the work that had to be done and had me wait unnecessarily amount of time to get my car back!!!!! I am totally pissed off, I will never ever deal with this dealer More

by Bmoresportsfan60
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Recommend Dealer
No
Jul 26, 2024

Jerry's Toyota responded

Thank you for providing your feedback, we are sad to hear that you had an unpleasant experience with Jerry's Toyota. We will provide this review to management. If you would like to discuss this issue further please do not hesitate to contact mattb@jerrysautogroup.com.

July 25, 2024

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Amanda is knowledgeable and takes time in explaining to the customer what is going on with their car. She is very pleasant, patient and understanding with a smile. More

by Maima
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Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Morton

Jul 26, 2024

Jerry's Toyota responded

Thank you for the 5-star review! We love to hear that you had a positive time with Jerry's Toyota. We will pass along your kind words to Amanda and we look forward to your next visit!

May 31, 2024

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Ryan was a great service advisor and had me in and out in no time! More

by jasonp
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Carroll

Jun 03, 2024

Jerry's Toyota responded

Thank you for providing a wonderful review of your experience with Ryan!

March 30, 2024

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Excellent — much more organized than in the past. My car was ready on time and I was notified, w an text also on time. More

by Lposten53linda
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Recommend Dealer
Yes

Other Employees Tagged: Keon Lambert

Apr 01, 2024

Jerry's Toyota responded

It's our pleasure to serve you! Thank you for providing a wonderful review of your experience with us!

November 07, 2023

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Employee Rating

This was my 5000 mile first service. My tire pressure icon had been displaying intermittently. Yolanda explained how that sometimes happens when the air temperature changes hot to cold t More

by jswheeler3
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Service Communication
Recommend Dealer
Yes
Nov 08, 2023

Jerry's Toyota responded

Thank you for sharing your experience with Yolanda at Jerry's Toyota. We apologize if they wait was longer than you expected. We truly appreciate your business!

November 07, 2023

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Employee Rating

Prompt, courteous service; waiting area area clean and uncrowned; nice conversation with well informed sales person… More

by Toyota-DR-x8
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Recommend Dealer
Yes

Other Employees Tagged: Jon Reiner

Nov 08, 2023

Jerry's Toyota responded

Thank you for sharing your review, we appreciate your business!

November 04, 2023

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Service was excellent. Staff was professional and pleasant. Even though it took some time for my car to be serviced. Staff kept checking in to let me know the status of my More

by glbagley01
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Recommend Dealer
Yes
Nov 06, 2023

Jerry's Toyota responded

Thank you for providing a wonderful review of your experience with us! We look forward to seeing you on your vehicle's next visit!

November 02, 2023

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I must admit that, after reading some of the ratings for their service, my experience, for my first service was what I truly expected from a decent dealership. Because I had an afternoon appointment, I allo More

by Tone
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Recommend Dealer
Yes

Other Employees Tagged: Skylar Dipietrantonio

Nov 02, 2023

Jerry's Toyota responded

It's our pleasure to serve you and provide us the opportunity to earn your business! Thank you for choosing Jerry's and we look forward to seeing you on your vehicle's next maintenance service!

October 26, 2023

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Great friendly, understanding, knowledgeable, prompt, and professional service in the maintenance department. I appreciate Yolanda’s cheerful reassuring approach. Happy holidays. See you in the spring. More

by romart410happy
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Recommend Dealer
Yes
Oct 27, 2023

Jerry's Toyota responded

Thank you for providing such a wonderful review of your experience with Yolanda and the service provided for you and your vehicle! Have a great rest of your 2023 and we will see you in the spring!

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