Yitzhakc Ramirez

The car was fixed. . very well.the video was very helpful. Thank you.i was overwhelmed at some the prices of replacing filters & fluids. My car desires best...it gets . very well.the video was very helpful. Thank you.i was overwhelmed at some the prices of replacing filters & fluids. My car desires best...it gets me to & from work. More

by LUCDAMBOO Verified Customer Verified Customer

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Hollywood Kia has always provided good and fast service! I highly recommend this dealership! Reasonable prices and professional service! I highly recommend this dealership! Reasonable prices and professional service! More

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I had a great experience at Kia. The service was excellent, and everything was handled professionally and efficiently. I’m very satisfied with the care and support I received. Highly The service was excellent, and everything was handled professionally and efficiently. I’m very satisfied with the care and support I received. Highly recommend! More

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Fast, efficient, provided the best deal. Only issue was that a piece came off the car door and they did not inform us. After asking they apologized and provided instructions on where to go a Only issue was that a piece came off the car door and they did not inform us. After asking they apologized and provided instructions on where to go and get it fixed. More

by STEPHANIEJACKSON20 Verified Customer Verified Customer

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The service was pretty good and front desk kept me posted when to pick up my car. when to pick up my car. More

by davidm5617 Verified Customer Verified Customer

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Useless. Bad follow up. Arrogant attitude. Dealship is the worst to deal with. No follow up, no replies. Bad follow up. Arrogant attitude. Dealship is the worst to deal with. No follow up, no replies. More

by MEGHANZHAO Verified Customer Verified Customer

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I have left very unhappy and unsatisfied both times I have taken my car to be serviced here. This most recent time was to have window trim parts that were special delivered for my car be placed on, which have taken my car to be serviced here. This most recent time was to have window trim parts that were special delivered for my car be placed on, which I was very much looking forward to since they had been off for many months. The two rear windows trim pieces were put on correctly. The two front trim pieces were put on sloppily, leaving large gaps in between the windows and the new trim pieces. I expressed my concern to Junior at pick up, who dismissed my concern, stating "they should be fine, don't worry about it, call me if the trim pieces fall off again...." This response is unnaceptable, not client-centered and did not address my concern. I couldn't believe that these difficult to obtain trim pieces had finally been ordered however were put on incorrectly by the mechanic with my concern being dismissed by the sales representative upon pick up. The front trim pieces have once again become very loose with holes in the window exposed, just as I was worried about. This is for my 2024 Telluride, which has truly soured my experience of having a brand new Kia. More

by AWHARTON927 Verified Customer Verified Customer

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The worst service department in existence. Everything covered means oil and filter. That's comical for a 2024. Car less than a year old and they want $460 for filters and wiper blades. They ev Everything covered means oil and filter. That's comical for a 2024. Car less than a year old and they want $460 for filters and wiper blades. They even wanted to charge me for the windshield washer fluid. More

by FRANk Verified Customer Verified Customer

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They sent me an email saying they service my car but they didn't I never went to the dealer today or the other day when they sent the other email they are lying didn't I never went to the dealer today or the other day when they sent the other email they are lying More

by angeltaylor0419 Verified Customer Verified Customer

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The staff here is very lazy. Approach them with questions that act like you’re bothering them. In huddles talking and laughing Approach them with questions that act like you’re bothering them. In huddles talking and laughing More

by Janiece Santamaria Verified Customer Verified Customer

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