Yeohoon Yoon

PLEASE PLEASE PLEASE NEVER PURCHASE A VEHICLE FROM RICART. THEY ARE SCAMS AND HAVE NO INTEREST IN CONSUMER CARE. I purchased a 2017 Jeep Cherokee Latitude in October 2024. 5 days later the check eng RICART. THEY ARE SCAMS AND HAVE NO INTEREST IN CONSUMER CARE. I purchased a 2017 Jeep Cherokee Latitude in October 2024. 5 days later the check engine light came on. I have took the vehicle back 4 times to repair and right now to this day the check engine light is still on without being repaired. Not to mention I had to pay $50.00 each time for a rental, so the vehicle still isn't fixed and I'm out of $200.00 for rentals along with $16,000 for the actual vehicle. Ricart has had my vehicle in service more than I have driven it and I can not find anyone to help. I have contacted EVERYONE. So sad!!!!!!!!!! More

Report | Print

My car buying experience with Ricart Used Car Factory exceeded expectations. The entire buying process went very smoothly. All of the staff that I worked with were very knowledgeable, courteous, friendly exceeded expectations. The entire buying process went very smoothly. All of the staff that I worked with were very knowledgeable, courteous, friendly and professional. My sales person was Yeohoon Yoon. He was very attentive in listing to me and answering my very specific car questions. The car that I purchased was loaded with new technology and Yeohoon patently helped me understand how all the features worked. I was very impressed with his knowledge of the car, especially considering that this car does not have a high production volume. I casually expressed my preference for having the digital speedometer located in the center of the screen versus to the far right side. When I started the car to drive it home, I immediately noticed that the speedometer was now centered thanks to Yeohoon listing to me and caring enough to change the setting while I was busy finishing paperwork with the finance manager. I highly recommend the Ricart Used Car Factory and sales consultant, Yeohoon Yoon. Brad F More

Report | Print