Yazen Saleh
Yazen Saleh at Russ Darrow Honda

Yazen Saleh

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

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4.4
42 Reviews
4.4

42 Reviews

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42 Reviews of Yazen Saleh

July 01, 2025

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Employee Rating

My car looked like it was ransacked. I showed the associate how the mechanics left my car and it was a complete mess. It is very disrespectful the way it was left. I am NOT a fan of Hond More

by suzyp_20
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Zach Gresbach , I don’t kno which of these guys was the one who serviced my car. But Zach is the name that shows up.

June 29, 2025

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Your Lyft process for getting customers home is flawed and inconsistent. The recall on the fuel pump was done incorrectly and it resulted in the car stalling in traffic. Called twice to get a tow More

by Rwiedmeyer
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Zach Gresbach

Jul 02, 2025

Russ Darrow Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. George Matthews george.matthews@russdarrow.com

June 28, 2025

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I don’t like the new phone system. You can never get through to a live person. Horrible. I do like the service at Honda though. More

by wendy_pierce
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Recommend Dealer
Yes
Jun 29, 2025

Russ Darrow Honda responded

Hi Wendy: Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

June 27, 2025

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Over charging for something I’m supposed to be paying one price and got charged double More

by tamika_criss4
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Recommend Dealer
No
Jul 02, 2025

Russ Darrow Honda responded

Thank you for your review, Tamika. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. George Matthews george.matthews@russdarrow.com

June 27, 2025

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The dealership and the staff were very professional and efficient along the entire process, Great Job More

by rjmanders
Service Price Transparency
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Recommend Dealer
Yes
Jun 27, 2025

Russ Darrow Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! George Matthews george.matthews@russdarrow.com

June 23, 2025

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Pretty good dealer to work with, was a bit disappointed this last visit they didn't run my car thru the car wash and gave it back dirty. There was also some oily substance on my driver door armrest and my More

by MARK97564
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Tuler, Cruz Drahonovsky

Jun 23, 2025

Russ Darrow Honda responded

Mark, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. George Matthews george.matthews@russdarrow.com

June 16, 2025

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Always great service at this location The service reps are great. I recommend bringing your vehicle here More

by NO-EMAIL
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Recommend Dealer
Yes
Jun 17, 2025

Russ Darrow Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

June 15, 2025

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I will not be going back again for any of my vehicle service or repairs by More

by Sandfloren
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Recommend Dealer
No
Jun 19, 2025

Russ Darrow Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. George Matthews george.matthews@russdarrow.com

June 12, 2025

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Everyone was kind and helpful. My car was ready quicker than they said it would be!! More

by RNTEJLOCKWOOD
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Recommend Dealer
Yes
Jun 12, 2025

Russ Darrow Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

June 12, 2025

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Appointment went as planned and expected. Service was completed in a timely manner with no issues. More

by M_hersh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2025

Russ Darrow Honda responded

Thanks for sharing about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

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