Yameline Zambrana

Another great service experience at Bridgewater Volvo with Rob, K.J. Kim the Service Manager and all the Staff including Sales, Mgmt, Finance, and Parts. So fortunate to have them meet my automotive need with Rob, K.J. Kim the Service Manager and all the Staff including Sales, Mgmt, Finance, and Parts. So fortunate to have them meet my automotive needs. More

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I was told and Volvo website states that the car has adaptive cruise control. That is not the case. After the sale was done I was promised twice that a quote for adaptive cruise control (Pilot assist) w adaptive cruise control. That is not the case. After the sale was done I was promised twice that a quote for adaptive cruise control (Pilot assist) will be sent to me, never happened. Also posted on the personalized website the issues I have with the remote start and requested the quote again, I have not received a response . More

by h.szuhai0530 Verified Customer Verified Customer

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All staff were extremely polite, from the front desk, to the sales, to the gentleman who gave the tutorial on the cars bells and whistles. the sales, to the gentleman who gave the tutorial on the cars bells and whistles. More

by karen_annz Verified Customer Verified Customer

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Dealing with Gary and the rest of the staff made trading-in an S90 for anXC40 was easy. trading-in an S90 for anXC40 was easy. More

by Travelling in our 80's Verified Customer Verified Customer

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The dealership, in general is good. But, my biggest problem is WHO do I ask my questions to? Meaning; I want to know what temperature does my car heat up to, when I use remote start fro But, my biggest problem is WHO do I ask my questions to? Meaning; I want to know what temperature does my car heat up to, when I use remote start from my home? How do I find out who to ask this question to? This is only one example, I have many questions, but don’t know who to contact to ask these questions to. Also, when I bought my 2022 Volvo, I was promised a hard paper copy owners manual. They said it would be ordered for me. Now it turns out there is no manual so I can’t get one. Also, I was told that DataDots would allow my car to be tracked anywhere in United States if it was stolen. That is absolutely untrue. Data dots have no ability to track a vehicle anywhere. They are simply used to identify who owns the stolen car or parts once the vehicle is found by other means. Sincerely, Robert Bracht More

by mrgadgets48 Verified Customer Verified Customer

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This dealer appreciates and works well with customers. I had sadly not always felt this way with other dealers. I just purchased my third car from Bridgewater. Very good experience! I had sadly not always felt this way with other dealers. I just purchased my third car from Bridgewater. Very good experience! More

by davebolduc Verified Customer Verified Customer

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Excellent service, very welcoming staff who take there level of care to the next level. Always love buying cars here! level of care to the next level. Always love buying cars here! More

by haleykostic Verified Customer Verified Customer

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Excellent service and very professional service, they fulfilled what had been discussed before and we never felt pressure fulfilled what had been discussed before and we never felt pressure More

by suarezrod416 Verified Customer Verified Customer

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The family has been doing business with this franchise for over 30 years. Volvo and the sale folks always find us the vehicle we desire, however no one does a better job than service. I’ve had the pleasu for over 30 years. Volvo and the sale folks always find us the vehicle we desire, however no one does a better job than service. I’ve had the pleasure of working with Rob as my service advise for my leased Volvos as well as the two classics we will never get ride of. Rob and Q go above and beyond everytime when ever a service issue arises or it’s routine maintenance; we can’t say enough good things. They are more than service professionals, they are family. More

by sethatco Verified Customer Verified Customer

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The staff is always a pleasure to work with. This is our second car we have purchased from them and it has always been a great experience. This is our second car we have purchased from them and it has always been a great experience. More

by GS Verified Customer Verified Customer

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