Yadel Morales Bruno

Diana was a great sales representative. She took her time to view my vision and possibilities within my price range. Even when I was indecisive she took the time to explain the different tr She took her time to view my vision and possibilities within my price range. Even when I was indecisive she took the time to explain the different trims and showed me options. More

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Diana is an outstanding employee, she went above and beyond to help me in lowering my car payment on top of that I left with a new 2024 car. She’s very respectful & reliable, I recommend her 100% when i beyond to help me in lowering my car payment on top of that I left with a new 2024 car. She’s very respectful & reliable, I recommend her 100% when it comes to leasing or financing a car. More

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Working with Yadel was a dream come true. I never expected to find such a kind, honest, and helpful individual in the auto sales business, but Yadel was all that and more. He showed us multip I never expected to find such a kind, honest, and helpful individual in the auto sales business, but Yadel was all that and more. He showed us multiple cars, crunched numbers, and in the end, when the car I wanted wasn't available at his dealership, he helped me figure out how to get it for the right price. We will soon be ready to replace our second car, and Yadel at City World Hyundai will be the first person we contact. Buying a car can be one of the most frustrating and difficult experiences. You never know who to trust or if you are getting the truth. In fact, before I met Yadel, I had nearly closed a deal on a new car, only to find that the double talk the sales people were doing was about to cost me way more than promised. I walked away and went to Yadel. Thank goodness I did. I could not be happier with the experience I had with him and the help he provided. More

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We knew exactly which car we wanted and we contacted Yadel for information on the availability He said he didn't have the exact one but would happily search for the specific model and color. About an h Yadel for information on the availability He said he didn't have the exact one but would happily search for the specific model and color. About an hour later he called to ask "when would you like it delivered" for he had orchestrated a deal with another dealer many miles away. All of the paper work was easily done online and Yadel arranged for an associate to deliver the new Kona to our house the very next day and they even stayed to walk us through all of the car's features. It was an incredibly easy transaction! Thank you. More

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Had a great experience with the staff. Helpful and clear. Love my new car. Thank you. Helpful and clear. Love my new car. Thank you. More

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Yadel Morales took the lead with the team providing my family with excellent customer service. We sent in an email, made an appointment and all the information they gave us was on point. We traded in our family with excellent customer service. We sent in an email, made an appointment and all the information they gave us was on point. We traded in our Hyundai that we loved and we love our new Santa Fe even more! Thank you to Yadel and his team in the Bronx! Thank you, City World Hyundai! We live in the Bronx and we support our Bronx local business. More

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This dealership is a joke i went there today and they ran my credit numberous times to purposely get my interest rate to be high i sat in that dealership for 5 hours they have fake fees they try to slap on y my credit numberous times to purposely get my interest rate to be high i sat in that dealership for 5 hours they have fake fees they try to slap on ya bill and when you catch it they mess with your interest rate to try to profit more they would not give me my down payment then callling their own people having them fake like insurance people i so called waited 5 hours for a bank approval when we all know thats xx then i said i am not going to purchase xxxx they tried to go lower they purposely ran my credit over nd over to drop it and then tried to charge me 800 note for 72 months for a car thats 26k make that make sense then tried to say insurance was gon be 6hundred and this is all because they tried to profit off me with their fake xxx fees they thought i was not gonna catch do not go here they are scammers and liars i would never More

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Diana is always professional and provides the best customer service experience. I highly recommend her ! customer service experience. I highly recommend her ! More

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General sales manager never got back to me. SUV I was looking at needed a part from Nissan and on backorder. Why offer car for sale if missing parts? SUV I was looking at needed a part from Nissan and on backorder. Why offer car for sale if missing parts? More

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Dari and staff are top notch. Great experience love this dealership. Highly Recommend City World. Great experience love this dealership. Highly Recommend City World. More

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