Xander Dugan
Xander Dugan at Ken Ganley Kia Alliance

Xander Dugan

Product Specialist

Ken Ganley Kia Alliance

2010 W State St
Alliance, OH 44601

4.6
7 Reviews

Hi, I’m Xander—my goal is to make your car-buying experience smooth and stress-free. I took a chance on this industry, and I’m grateful my manager took a chance on me. I treat every customer like family and love building lasting relationships. The test drive is my favorite part—it’s where the car really proves itself. I’m a big fan of the Kia Seltos for its value and versatility. Driven and goal-oriented, I work hard to earn your business the right way.

4.6

7 Reviews

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Dealership Experience

10 mos

Industry Experience

10 mos

Specialties & Trainings

Kia Sales

7 Reviews of Xander Dugan

April 09, 2025

Dealership Rating
Employee Rating

Run Run if you can. I hadleased from them since 2017. I was don with leasing and have bought a car elsewhere. I was made an offer from other places for my lease end but More

by lyndadexter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kam Wong , Megan,

Apr 09, 2025

Ken Ganley Kia Alliance responded

Hi Lynn, Thank you for sharing your concerns with us. We completely understand your frustration with this situation. Unfortunately, Kia Motor Finance (KMF) has specific policies in place that require only the lessee or a Kia dealership to pay off any leased vehicle, which is a common practice with many leasing companies today. The offer you received from Carvana would only be valid if you had bought out your leased vehicle, paid the sales tax, and then sold it to them. As this agreement is between you and KMF, the dealership doesn't have the ability to intervene in this process. That said, we want to ensure you're not responsible for any further payments or fees, which is why we agreed to pay off the current balance of your lease. We hope this helps clarify the situation, and we're here to assist you further if you have any other questions or concerns. Thank you again for your understanding.

Apr 10, 2025

lyndadexter responded

Of Course I do no owe any balance as the pay off was $2000 less than the value of the car. It was not Kia Finance who told me that you would pay 2000 above KBB which would put me at $3000 above what was owed. That was a Ken Ganly Kia employee. So being proud of yourself for paying off my lease is pretty flimsy and pathetic. No matter how you try to tout yourself as being a good business we all know you ripped me off. Not being able to sell my lease to someone else was done AFTER I got my lease. I dont care how you try to justify your actions When I sign papers at a Kia dealership and make all the payments to Kia and only after I sign the papers the "rules on selling" change. It was KIA who ripped off a sick senior woman, Kia who made promises they did not keep, and KIA who I will never go to again

April 09, 2025

Dealership Rating
Employee Rating

Great experience, very happy with my purchase. Zander did a great job with keeping me up to date on the car I wanted. More

by SCOPEL92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Matchett

Apr 12, 2025

Ken Ganley Kia Alliance responded

Thank you so much for the great review! Hope you love your new car! Always here if you need us! We appreciate your business! Take care!

March 22, 2025

Dealership Rating
Employee Rating

The dealership was good, they were quick ,knowledgeable, and very polite. I would not hesitate to recommend them. More

by keithchristner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kam Wong, Aaron Flynn

Mar 22, 2025

keithchristner responded

Thank you Ken Ganley, dealing with your wonderful staff was a pleasure, and I would recomend them highly

March 13, 2025

Dealership Rating
Employee Rating

Overall amazing service kam was very nice and worked so hard to get me what I needed Xander was a great salesman he always had an answer for all my questions and never left me in the dark and informed with More

by Ccta19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kam Wong, Aaron Flynn

Mar 15, 2025

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!

March 12, 2025

Dealership Rating
Employee Rating

Zander was awesome. He has great customer service skills. Quick and painless experience. I will definitely shop with them again. More

by Nikkypeachey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Holodnak

Mar 15, 2025

Ken Ganley Kia Alliance responded

Thank you so much for the 5 star review! Hope you love your new car! Please let us know if you need anything in the future! Take care!

March 06, 2025

Dealership Rating
Employee Rating

The dealership was very nice. People there very helpful and pleasant to work with. They try to give you the best deal possible that meets your needs. I highly recommend them. I lo More

by tammy_jean43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Flynn

Mar 07, 2025

Ken Ganley Kia Alliance responded

Hi Tammy! So happy to hear we took great care of you here at Ken Ganley Kia Alliance! Please let us know if you need anything in the future! Enjoy your new car! Take care!

January 11, 2025

Dealership Rating
Employee Rating

Very friendly and respectful! ! Will buy here again!! Very polite willing to help. Not pressured into buying More

by BELLAMIA5769
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kam Wong, Aaron Flynn , Ken Vogt

Jan 12, 2025

Ken Ganley Kia Alliance responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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