Winston Lawrence

Timely appointment and service. Service Advisor kept us informed throughout the visit. Dealer employees were very courteous will we waiting in the comfortable customer area and en Service Advisor kept us informed throughout the visit. Dealer employees were very courteous will we waiting in the comfortable customer area and enjoyed snacks and water. More

by fakalmbach Verified Customer Verified Customer

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It was quick and friendly service. The waiting area was very nice with snacks and drinks. The waiting area was very nice with snacks and drinks. More

by dougtestori Verified Customer Verified Customer

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Great service, timely and professional. Staff friendly, clean dealership to be in while waiting. Thank you for such good service. Staff friendly, clean dealership to be in while waiting. Thank you for such good service. More

by trishscronce Verified Customer Verified Customer

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All staff are courteous and very professional. I just feel like it take WAY to long even with an appt. And I've experienced this more times than not. I purchased my car there and will likely not r I just feel like it take WAY to long even with an appt. And I've experienced this more times than not. I purchased my car there and will likely not return due to the service frustrations. More

by jrosie53 Verified Customer Verified Customer

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Friendly, professional. Cares about your concerns and also your time. What else could you want. Cares about your concerns and also your time. What else could you want. More

by charlesdbryant78 Verified Customer Verified Customer

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"Great guys and a great team! My car was serviced on time, and it runs perfectly. Highly recommend Boone CDJR for their reliable service and friendly staff!" My car was serviced on time, and it runs perfectly. Highly recommend Boone CDJR for their reliable service and friendly staff!" More

by getsmartkeith Verified Customer Verified Customer

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Qualified, responsive, trusted, fair, fast service, quality and available service personnel willing to work with you quality and available service personnel willing to work with you More

by mikeydf14 Verified Customer Verified Customer

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Service was fast. They were able to squeeze me in at the last minute when I had an opening in my schedule. They were able to squeeze me in at the last minute when I had an opening in my schedule. More

by masons1492 Verified Customer Verified Customer

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The Service advisor was very Polite, accommodating, and timely., This was an unscheduled visit for a state inspection timely., This was an unscheduled visit for a state inspection More

by bescoto Verified Customer Verified Customer

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We are your customers for 25 years now since this dealer belonged to Ross. We had purchase more than a dozen vehicles from your dealer. We own a 2023 Ram 3500 Laramie Dually. We paid you $735.00 for our belonged to Ross. We had purchase more than a dozen vehicles from your dealer. We own a 2023 Ram 3500 Laramie Dually. We paid you $735.00 for our latest full maintenance last week tires rotation included. When pick up our truck, she had black rims in her rear dusky tires. We read the manual and immediately knew that on these kind of trucks you have to leave the rims in the same place they come from factory, and what you rotate a balance are the tires NOT THE RIMS. We called and complaint. The answer of your team: ohh no we charged you for an $18.00 rotation. The one your truck requires costs $183.00 My replay: why you didn’t told us? His reply: so do you want it? Or not? Yes We responded. Since we hollow million dollars jumpers and hunters sport horses for us and others, we can not take such risk. 4 days passed. Our truck still untouched by your team at your parking lot where we left her. At fifth day we sent our personal mechanic to pick up the truck, you charged my bank card $183.00 and change. My mechanic calls me and said the tire rotation still not well done. He explains to your service mechanics the right way to do it. Next day. They called “Your truck is ready.” Still the same. My mechanic gets upset. Picks up the truck. You credit the charge back to my bank card. I lost a trip of 6 show jumpers to Ocala Florida. My truck still wrong. Thank you. More

by crossridgefarm Verified Customer Verified Customer

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