Willie Irons

Easy to call and set up an appointment, they communicate with you via text or cell. And make waiting enjoyable in the lodge area. with you via text or cell. And make waiting enjoyable in the lodge area. More

by katie51 Verified Customer Verified Customer

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I've been with dealer for a few years. I've purchased 5 vehicles and still enjoy the company there're great I've purchased 5 vehicles and still enjoy the company there're great More

by WARRENJ2 Verified Customer Verified Customer

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Professional and welcoming. Overall great experience with this deadship. This is my 3rd vehicle purchase from Mossy and I am sure to be back!!! Overall great experience with this deadship. This is my 3rd vehicle purchase from Mossy and I am sure to be back!!! More

by DEVINMCKINNEY84 Verified Customer Verified Customer

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Great Great Great Great Great work work work good job good job Great service Thanks good job Great service Thanks More

by MR.WILLIE Verified Customer Verified Customer

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The service department is so amazing! Great job guys, jeep up the good work! When I call their always right there to assist.. Great job guys, jeep up the good work! When I call their always right there to assist.. More

by Keisha Mitchell Verified Customer Verified Customer

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I have bought 7 cars from Mossy and will always buy from them. They have all always treated me with kindness and respect. They give me the best deal possible. I tell all my friends and family that are looki them. They have all always treated me with kindness and respect. They give me the best deal possible. I tell all my friends and family that are looking to buy a new car to go to Mossy. More

by kathleenlynch Verified Customer Verified Customer

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Claimed I needed a new battery for an issue the manager said doesn’t even exist and it’s still happening so it was a waste of time and money. They’re only interested in making sales and taking your money. said doesn’t even exist and it’s still happening so it was a waste of time and money. They’re only interested in making sales and taking your money. Not in customer service. More

by thameka.thompson Verified Customer Verified Customer

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I’m not sure how this dealership remains in business due to my recent experience with them. I was buying a used truck for a friend of mine. I live in Baton Rouge he is in Chalmette. We agreed to a price and to my recent experience with them. I was buying a used truck for a friend of mine. I live in Baton Rouge he is in Chalmette. We agreed to a price and was assured I could write a check since I bank with Chase. My friend picked up the check from me Tuesday night and dropped it of at Mossy Wednesday morning. The dealership then called him back and stated they do not take personal checks although we were told the exact opposite. Their porter picked up the check and I called his salesman and asked if my friend could go pick up his truck and was told no, they need to wait until their driver gets back to New Orleans. I then asked if they could deliver the truck to him and was told no. The sales manager Kirk Gundoff said he needed to come in to get a ‘GREAT” sales experience. I buy a lot of vehicles for myself and never was treated this badly. Acting like we were trying to scam them or something. Gundoff even had the nerve to tell me if you don’t want the truck you don’t have to buy it. If I hadn’t already got the cashier’s check, I would have told him where he could shove the truck up. I’ve bought a vehicle from a Mullinax Ford in Apopka Florida and said to me they deliver anywhere in Florida so I met them In Pensacola. I’ve bought several vehicles from Lexus of Mobile and they delivered the vehicles and paperwork to me here in BR. Mossy sales manager/and sales persons are arrogant and act like they are doing you a favor. They went as far as looking up my address as the salesman told me you have a nice house. Don’t waste your time with these FOOLS. More

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Good services, needs more mechanics on duty. I would like to see more shuttles instead of that one because I really don’t take it because you may have to go around the city before reaching your I would like to see more shuttles instead of that one because I really don’t take it because you may have to go around the city before reaching your destination More

by DDIXON12 Verified Customer Verified Customer

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I have been dealing with Mossy Buick since I bought my 1st truck in 2011. Refuse to take my truck (2014) to any other dealer to be serviced. They do an excellent job on my vehicle, no matter what needs 1st truck in 2011. Refuse to take my truck (2014) to any other dealer to be serviced. They do an excellent job on my vehicle, no matter what needs to be repaired. More

by perry64 Verified Customer Verified Customer

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