Willie Caldwell III

My representative, Willie Caldwell, is always professional and lets you know that, as a customer, you come first. professional and lets you know that, as a customer, you come first. More

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Great service. Easy to schedule an appointment. The wait time for the service to be completed was short. Easy to schedule an appointment. The wait time for the service to be completed was short. More

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The entire staff were Very professional. The many text messages provided great communication on the status of our car. The many text messages provided great communication on the status of our car. More

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I have a question. I just had my 2021 Mercedes C300 serviced by you. This is the first time I had it serviced since just recently purchasing the vehicle. My last two ca I just had my 2021 Mercedes C300 serviced by you. This is the first time I had it serviced since just recently purchasing the vehicle. My last two cars were a Subaru Crosstrek and an Audi TT. Both of the service departments for these automobiles gave me an inspection report following service. I did not receive any such inspection report from your service department. Is this the normal policy of Mercedes. Frank Herold 2021 C300 More

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Always premier service. Wouldn’t go any place else. My long time advisor is top notch . Wouldn’t go any place else. My long time advisor is top notch . More

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Outstanding in every way. I’m my opinion and that’s fifteen words as requested I’m my opinion and that’s fifteen words as requested More

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Service was efficiently, on time, and at a reasonable price. I would highly recommend them to anyone. price. I would highly recommend them to anyone. More

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I am extremely satisfied with the service department at Mercedes of Morristown, I needed my Magic Vision wipers replaced and Paul my service writer was able to take care of my problem quickly and now I don Mercedes of Morristown, I needed my Magic Vision wipers replaced and Paul my service writer was able to take care of my problem quickly and now I don’t have to worry about a 12 hour trip next week. Thank you for being great at what you do. More

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welcoming & personal care by the employees when you drive in is a great service - Ty. D drive in is a great service - Ty. D More

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As usual, service advisor Willie was and continues to be an excellent "go to guy"!! He returns phone calls and is our choice of advisors. The service department is always on top of any issues that arise wit an excellent "go to guy"!! He returns phone calls and is our choice of advisors. The service department is always on top of any issues that arise with our vehicles. And the rest of the staff is always polite and accommodating. Congratulations on having a fantastic staff. We always recommend your facility for any services. Keep up the great work!! Conrad Spinneit & Mary Ann Ruiz More

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