William Wobbeking

Holm Automotive Center Inc responded

Thank you so much for your truly outstanding review of your experience at Holm Abilene! We're absolutely thrilled to hear that Cedric, Marcus, and William made the purchase of your GMC Terrain such an easy and impressive process. Knowing that you won't buy a vehicle elsewhere is the highest compliment we could receive, and it truly speaks to our mission of creating meaningful relationships based on Trust, Fairness, Value, and Quality. These gentlemen clearly demonstrated our commitment to Customer Care and helped us Excel in setting the standard. We'll be sure to pass along your heartfelt thanks to them. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for sharing your positive experience with us! We're delighted to hear that William, Noe, and Cedric provided an easy and clear process for your used car purchase. We truly believe in being Trustworthy and ensuring a smooth journey for all our clients, and it sounds like they exemplified that commitment. We appreciate your recommendation! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're thrilled to hear Chuck was great and fixed the issues with your Camaro top quickly and correctly! His efficiency and precise workmanship truly highlight our team's dedication to providing excellent customer care. We appreciate you taking the time to share your positive experience with Chuck, Carter, and William. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're so pleased to hear that everyone was very nice and worked well with you during your visit! It's fantastic that you felt comfortable and that our team offered refreshments, reflecting our genuine concern for others and dedication to customer care. We appreciate your kind words about Chris, Carter, William, Noe, and Cedric! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're so glad to hear that everyone was very friendly and helpful during your visit! It's fantastic that you found the price negotiation straightforward and fair, and that the paperwork process was easy and efficient. Providing a pleasant experience where customers enjoy the process is something we strive for, aligning with our values of fairness and customer care. Thank you for your feedback about William and Noe! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We are thrilled to hear that Noe and William provided you with such an exceptional and pressure-free experience while finding your Suburban Premier! Their knowledge, patience, and professional demeanor truly embody our mission to create meaningful relationships based on Trust and Fairness. We're so pleased that you will certainly return for your future vehicle needs. Thank you for your wonderful feedback! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

That's wonderful to hear that Noe provided you with such an outstanding sales experience! We're thrilled that you found him informative, personable, and appreciate his no-pressure, no-nonsense approach. His politeness, kindness, and dedication to making you feel comfortable and knowledgeable about the sales and finance information truly embody our values of Trust and Customer Care. We're also glad William Wobbeking was part of your positive experience. Thank you for your enthusiastic recommendation! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We are thrilled to hear that your car shopping and buying experience with Holm Automotive was great! Our team, including Chris, Ross, and William, strives to create a positive and helpful environment for all our customers. This aligns with our mission to build meaningful relationships based on Value and Trust. We look forward to serving up your complimentary maintenance. Thank you for your feedback! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for taking the time to provide such detailed feedback. We truly appreciate your candidness. We sincerely regret that your experience with your recent vehicle purchase did not fully meet your expectations. We also deeply apologize for the inconvenience and frustration caused by the non-working features on your new vehicle, requiring a return to the dealership so soon after purchase. Furthermore, we are truly sorry for the unfortunate hail damage your vehicle sustained while it was in our care for those repairs. We understand completely how frustrating it must have been. We appreciate your understanding and are glad we could assist by covering half of your deductible. Your feedback is invaluable as we continuously strive to improve our processes and uphold our commitment to trust, fairness, and customer care in every interaction. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

That's great to hear that your purchase process was efficient and not overly time-consuming! We strive to create an inviting environment with a friendly staff, and we're glad you experienced that. Our team, including William, Cedric, and Katharin, aims to provide a smooth and pleasant car buying experience, reflecting our commitment to Value and Customer Care. Thank you for your feedback! Sincerely, The Holm Automotive Team of Abilene