15 Reviews
Write a Review15 Reviews of William Welstead
September 12, 2019
Setting a new standard I dreaded buying a car so much I avoided it for 13 years until my faithful friend decided it was time to go. I drove onto the lot of Duval Honda with I dreaded buying a car so much I avoided it for 13 years until my faithful friend decided it was time to go. I drove onto the lot of Duval Honda with equal parts hope and dread. I was excited to test drive the sexy new Accord Touring Hybrid. But I was less than eager to have to consider a lease or purchase. Dylan and his colleagues turned that dread into delight within seconds. No pressure. No debate. Just info and options and the freedom to choose. I plan to drive this lovely car as long as I can. But when the time comes to say goodbye, you can be sure I will say hello to Duval Honda. More
Other Employees Tagged: Dylan Dillard
June 03, 2019
Excellent all around. I bought a new 2018 Accord from this dealership back in October of 2018. I was greeted by William Welstead at the door and had a great experience work I bought a new 2018 Accord from this dealership back in October of 2018. I was greeted by William Welstead at the door and had a great experience working with him. Things did go a little awry with my vehicle in attempting to get a paint issue fixed on the hood. However, I blame this solely on the body shop used by the dealership and do not hold it against them. Throughout that process, which before resolved stretched out over a month, I was provided with a loaner vehicle and my vehicle was returned to me at my chosen location. Considering the distance, I was shocked at this level of customer service. William drove a fair bit of miles and spent quite a few hours coming back and forth to pick-up/return my vehicle to me. They even filled the tank both times that they had it for repairs. I am taking the vehicle back in for service this week and expect I'll receive top notch service again. Hoping they can diagnose and fix a brake issue that I am having. I'll provide further review after service is completed. All in all, very very pleased with this dealership and will most certainly be returning for future needs. Management should know that Duval Honda is made better each day that Will is on staff. He has certainly proven himself to be an asset to them. Thanks! More
February 21, 2019
Above and Beyond Experience From the moment I contacted the dealership, they went above and beyond to take care of my purchase needs. From finding the vehicle I wanted at another From the moment I contacted the dealership, they went above and beyond to take care of my purchase needs. From finding the vehicle I wanted at another dealership and bringing it to their showroom, ready and waiting when I walked in. The process was smooth and easy and explained along the way. Everyone we interacted with were more than helpful. I highly recommend the dealership and look for to interacting with the service department as the need arises. Hats off to Will Law the General Sales Manager for getting the ball rolling and making the process as smooth as possible. To William Welstead for doing everything possible before I arrived to reduce our dealership wait time, OUTSTANDING! And finally, Kyndra Clark who made the paperwork process a breeze. Thank you again to each of you!! More
Other Employees Tagged: Will Law, Kyndra Clark
September 23, 2015
Customer for Life At Duval Honda they treat you like family and offer the best possible price on your new vehicle upfront. You don't have to be bothered with stressful At Duval Honda they treat you like family and offer the best possible price on your new vehicle upfront. You don't have to be bothered with stressful price negotiations because you automatically get the best price! Their employees are knowledgeable and very helpful in all aspects of purchasing a new vehicle. I have purchased a 2007 Civic, 2014 Civic and a 2015 CR-V from them. I traded in my 2014 Civic after I had my son and needed more room and convenience in a vehicle. They were extremely fair in estimating my trade-in value and made the whole process as convenient as possible for me. Based on my experience with them, I would NEVER buy a vehicle from anywhere else. I always have them perform all maintenance services on my vehicle and I receive the same excellent customer care from that department as well. I'm a busy mom and I depend on my vehicle to get everything done in my busy day. Thank you Duval Honda! More
Other Employees Tagged: Tom Martin
August 23, 2015
Always a good experience My husband and I justbought our fourth car from Duval Honda. Each time we come to Honda, we ask for William specifically because he always gives us ex My husband and I justbought our fourth car from Duval Honda. Each time we come to Honda, we ask for William specifically because he always gives us excellent service and assists us through the entire process. We traded in my husband's car for a new one and will ask for William again when I trade mine in next year. More
December 14, 2014
our new crv our experience was very nice . Everything went very smooth and pleasant . We will recommend honda to others and our future dealings will also be with our experience was very nice . Everything went very smooth and pleasant . We will recommend honda to others and our future dealings will also be with you . Thnakyou so much More
June 18, 2014
great service Wil was very helpful with my purchase. He helped my understand my new car and made sure I was happy. Danny with the financial dept was nice also. Wil was very helpful with my purchase. He helped my understand my new car and made sure I was happy. Danny with the financial dept was nice also. More
Other Employees Tagged: william wilstead chris pace
June 09, 2014
Fast, Friendly, Fair, Informative 5 Star Staff 5 Star Service 5 Star Kindness 5 Star Caring 5 Star Vehicle Everyone on staff is knowledgeable, helpful, kind and compassionate. 5 Star Staff 5 Star Service 5 Star Kindness 5 Star Caring 5 Star Vehicle Everyone on staff is knowledgeable, helpful, kind and compassionate. They treat you like FAMILY!! I am PROUD to be part of the Duval Honda Family!! Steve Tillis More
Other Employees Tagged: David Vergara , Mindy Vega
January 30, 2014
William made our trip a pleasure from start to finish and he is a real asset to Duval Honda. I will recommend him and your dealership to others. Jesse Harwell, Ocala, Fl. he is a real asset to Duval Honda. I will recommend him and your dealership to others. Jesse Harwell, Ocala, Fl. More