William Waters
William Waters at Greenway Kia West

William Waters

Service Advisor

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

4.7
7 Reviews
4.7

7 Reviews

Write a Review

7 Reviews of William Waters

July 13, 2025

Dealership Rating
Employee Rating

Well I've had a fishing net taken from my car and a 2024 car tire taken. Sadly, I can't say who but I know what I had. I went to replace my tire and they asked me why did I put a 2019 tire on instead of com More

by dpn4sure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jesse Martins

Jul 14, 2025

Greenway Kia West responded

Hi dpn4sure, We’re deeply sorry to hear about the issues with your car and your experience at Kia West. Our Service Manager, Mark Foster, would like to personally look into this matter to ensure it’s resolved. Could you please share more details by emailing markfoster@greenwayauto.com or calling [insert phone number if available]? We value your feedback and are committed to making this right for you. Thank you for bringing this to our attention. Best regards, The Kia West Team

July 01, 2025

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Employee Rating

I’ve been dealing with this Kia dealership for over 10 years. This is the first time I had to wait 3 hours for an oil change. I’m guessing the representative was new. He didn’t have any idea what he was d More

by CHUCKLES1170
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 08, 2025

Greenway Kia West responded

Hi Chuckles1170, Thank you for being a loyal customer for over 10 years—we truly appreciate your continued trust in Greenway Kia West. We’re sorry to hear about the long wait during your recent oil change and any confusion you experienced with our new team member. Your feedback is very important to us as we work to continually improve our service. We hope to provide you with the efficient, quality experience you expect on your next visit. If you’d like to discuss your experience further, please reach out to our team directly. Thank you again for choosing Greenway Kia West—we’re proud to serve Clermont and Central Florida. —Your Greenway Kia West Team

June 30, 2025

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Employee Rating

Very helpful Very helpful and responsive to my needs at the last minute On time More

by Justine6
Recommend Dealer
Yes

Other Employees Tagged: William Waters

June 27, 2025

Dealership Rating
Employee Rating

Great service tech was good as well and will be back next service visit! Thank you More

by rosgon2015
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 12, 2025

Greenway Kia West responded

Hi, Thank you so much for your great review and for choosing Greenway Kia West! We’re thrilled to hear you had an excellent service experience and that William Waters took good care of you. We look forward to welcoming you back for your next service visit and continuing to provide the quality care you expect. Thank you again for your trust in Greenway Kia West! Best regards, Anas Lazaar anaslazaar@greenwayauto.com

May 29, 2025

Dealership Rating
Employee Rating

I am grateful for bread and the staff of Greenway West. I truly appreciate everything they do. They fixed the car they clean it. They do everything so nice. I am very grateful. More

by IndhiraFeliciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2025

Greenway Kia West responded

Thank you for the heartfelt 5-star review, Indhira! We’re so glad to hear that Brad and the entire team at Greenway Kia West took great care of you. From fixing your vehicle to returning it clean, we’re proud to deliver service that goes the extra mile. Your kind words and gratitude mean the world to us—we truly appreciate you! —Greenway Kia West Team

May 13, 2025

Dealership Rating
Employee Rating

Galina was professional and very helpful. THE PERSON I DEALT WITH TO FINALIZE MY NEW CAR DEAL MADE ME FEEL RELAX AND REASSURED. . More

by STELLAHUNTER
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Barroso, Galina Lappo

May 14, 2025

Greenway Kia West responded

We're delighted to hear that Galina provided a professional and reassuring experience for your new car deal at Greenway Kia West. Thank you for sharing this positive feedback, Stella!

May 13, 2025

Dealership Rating
Employee Rating

I drove in with no appointment. Ask a question about the car being in shipping mode and the greater handled it right there. More

by STELLAHUNTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Barroso, Galina Lappo

May 14, 2025

Greenway Kia West responded

We're delighted to hear that our team at Greenway Kia West was able to assist you promptly and efficiently! Thank you for sharing your experience with us. Safe travels ahead!

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