William Tejada

Reached out to William after seeing all his positive reviews. He was consistently kind & kept in touch & not pushy. 3 positives. But the experience via Galpin was a slimy as xxxx.. I Knew which exact reviews. He was consistently kind & kept in touch & not pushy. 3 positives. But the experience via Galpin was a slimy as xxxx.. I Knew which exact truck & packages I wanted. He began the search to see what he can do for me. The selection Galpin had in stock was quite pitiful for being the #1 Ford dealer in US. They had 2 trucks available in a Lariat model. Ok. He called back a few hours later saying he might have found 1 in texas. Figuring out if they can trade for it. Find out it’s not available. He says give me until end of day to find something. Calls at end of day saying only way to get me the truck I want & with the current “employment discount* promo is to order the exact truck I want but will take minimum 12-16 weeks to get it. I said I’m not a fan of that option. But let me sleep on it. We’ll connect in the morning. I immediately went online and searched 15 southern California Ford dealerships inventory. Lo and behold. 2 dealers - 3 trucks I’m looking for! I call them both. Start discussing options and what I need. They both send window sticker and pricing. We agree to discuss in the morning once I decide. Here’s the SLIMY part. William calls me first thing in the morning to check in and see if I made a choice. I tell him I’ve found 2 dealerships not far with the truck I want. Asked why I had to do his job. He acknowledged that GALPIN was aware of one of the dealerships yesterday! Didn’t mention to me because his supervisor sent a text to that dealership asking if they’d do a trade and the reply is “ask me Sunday”. Mind you- this is before I contacted the non Galpin Dealership. The supervisors didn’t call the place and try to make a deal knowing their client is ready to buy a $80k truck. Nor did they say “Hey, we can’t get this truck for you, but this place can. We wish it was us selling it but they have it go buy the truck!” They were hoping I’d never find out about the option, or could lose the opportunity just so THEY could MAAAAYBE make the sale. Slimy. As. He’ll. Awful. Management. So when I called William And his management out. I explained I’ve done all the work. Ken Grody dealership was helpful friendly willing to deal and all docusign without me having to come in (Galpin wouldn’t allow this either) I told William. I don’t want to buy from Galpin after the xx and slime his supervisor pulled. Lack of transparency as well. She killed his commission and the deal. I thanked William and bought the KG truck. Happy customer. Galpin knows they’re the biggest but sooner or later bad management and ownership drips down and kills businesses. Customers are spending hard earned money and expect some kind of quality ethical treatment. It’s not a hard ask. Call Ken Grody. You’ll be much happier with the entire experience. More

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William Tejeda is an honest patient sales man. I have never met a salesperson who wasn’t pushy and or aggressive to try to make a deal. Thank you for working with us and making us happy customers. I have never met a salesperson who wasn’t pushy and or aggressive to try to make a deal. Thank you for working with us and making us happy customers. I will refer my friends and family to you More

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We had a great experience and it all started with our salesman William Tejada . We had been looking for quite some time doing research on all makes and models. When we decided on the Ford Maverick Galpi salesman William Tejada . We had been looking for quite some time doing research on all makes and models. When we decided on the Ford Maverick Galpin Ford with Williams guidance helped us purchase the perfect vehicle to meet all our needs. Thank you! More

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From the very beginning of our truck search, and it was very extensive, Galpin Ford was very responsive and thorough in their follow-up to all my inquiries. Everyone was extremely pleasant and helpful. Our very extensive, Galpin Ford was very responsive and thorough in their follow-up to all my inquiries. Everyone was extremely pleasant and helpful. Our sales person was William Tejada, and he was absolutely wonderful to deal with! He was very knowledgeable regarding all aspects of the truck (Ford Maverick) and resourceful in getting me the price I was looking for. He became as much a friend as a sales person, and he represented Galpin in the very best light. He conveyed a very genuine desire to make sure we were receiving everything we wanted and would be able to go away feeling very happy with our decision.The entire experience was terrific! More

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William at Galpin Ford has set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, William was responsive and highly knowledgeable about the vehi for a perfect customer experience. From the moment I reached out with a brief inquiry, William was responsive and highly knowledgeable about the vehicle itself and walked me through the entire process. It could not have been more seamless and made the process very pleasant. William’s attention to detail and my satisfaction were unparalleled- going above and beyond in every aspect! More

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William was honest and efficient in our negotiation. Spent a lot of time with us. Spent a lot of time with us. More

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William Tejada is a very friendly and helpful salesmen! ! He was able to help me get the car that I wanted and helped out with every single detail. Truly a very great salesmen he sticks to his word and is a ! He was able to help me get the car that I wanted and helped out with every single detail. Truly a very great salesmen he sticks to his word and is able to make deals happen. More

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William went above and beyond to make sure I was completely satisfied. Such a pleasure to work with. completely satisfied. Such a pleasure to work with. More

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I've been using galpin Ford for over 10 years, I appreciate they don't use high pressure tactics but help me to find what I want. William tejada was polite and professional through the whole proces appreciate they don't use high pressure tactics but help me to find what I want. William tejada was polite and professional through the whole process. I appreciate that he didn't push me to take any upgrades but did make a recommendation when I told him what features were important to me More

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William was great and very straightforward. Made the whole car buying process smooth and easy. i was missing 1 key but he promised to make it right and made me an appointment to get a replacem Made the whole car buying process smooth and easy. i was missing 1 key but he promised to make it right and made me an appointment to get a replacement programmed free of charge. Would definitely recommend William at Galpin Ford to all my friends and family. Thanks again. More

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