William Sanchez | Page 6

Excellent service I am very thankful with William Sanchez after visiting several dealerships without being approved William got me a great deal and approval thank you a I am very thankful with William Sanchez after visiting several dealerships without being approved William got me a great deal and approval thank you again I love my New Titan 👍👍 More

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Buen servicio Gracias William Sanchez por su buen servicio excelente experiencis en la compra de nuestra hyundsi Santafe lo recomendamos sin duda alguns nos consigu Gracias William Sanchez por su buen servicio excelente experiencis en la compra de nuestra hyundsi Santafe lo recomendamos sin duda alguns nos consiguio un buen vehiculo More

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William Sanchez excelente servicio No sabía que vehiculo quería y el Sr William Sanchez con mucha paciencia me oriento para poder seleccionar el vehículo termine compando el Nissan Rogu No sabía que vehiculo quería y el Sr William Sanchez con mucha paciencia me oriento para poder seleccionar el vehículo termine compando el Nissan Rogue que disfruto todos los días en la carretera muchas por su excelente servicio More

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William Sanchez Knows Customer Service I purchased my Altima at Universal Nissan and had an amazing experience. The level of service provided by William Sanchez went above and beyond what i I purchased my Altima at Universal Nissan and had an amazing experience. The level of service provided by William Sanchez went above and beyond what i have ever experienced with a dealership before. His dedication to ensuring my experience was memorable at Universal Nissan was outstanding and great to experience, especially in a time when service has seemed to disappear in most places. William took the time to understand my wants and needs and delivered on both. Thank you, William, for the exceptional service you provided. If you are looking for a new Universal Nissan has a large inventory an amazing waiting area with a built-in restaurant and a friendly staff. I highly recommend speaking with William Sanchez if you are looking for passionate and attentive sales person, William is the man to see... More

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William Sánchez Es un excelente ser humano y buen vendedor el trato fue muy exelente y muy confiable me encantó mi auto nissan Rogue y todo con rapides y excelencia Es un excelente ser humano y buen vendedor el trato fue muy exelente y muy confiable me encantó mi auto nissan Rogue y todo con rapides y excelencia More

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Excellent Un exelente servicio , muy cordiar , muy atento da el todo por el todo para que el cliente este satifecho y se valla contento 💯 exelente trabajo. Un exelente servicio , muy cordiar , muy atento da el todo por el todo para que el cliente este satifecho y se valla contento 💯 exelente trabajo. More

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Exelente servicio Profecional te buscan lo que necesitas y te ayudan con los pagos ajustando lo mas posible a tu presupuesto.... presios reales desde el principio a fin Profecional te buscan lo que necesitas y te ayudan con los pagos ajustando lo mas posible a tu presupuesto.... presios reales desde el principio a fin .... no ahi cambiossss Finansista exelente es de Brasil no recuerdo el nombre More

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Pleasant experience with everyone Everyone was very professional and attentive to my needs. It made the experience a lot easier to get pre-approved with CFE Credit Union in advance. Everyone was very professional and attentive to my needs. It made the experience a lot easier to get pre-approved with CFE Credit Union in advance. They have a partnership with Universal Nissan and referred me to check options for my new car. I wish I visited Universal Nissan first, but since I had purchased my 2004 Pathfinder and, my husband had purchased his 2009 Versa at Reed, I went there first as a loyalty. What a disappointment and difference in treatment! I believe the sales representative and management were either desperate for a big sale or just didn't care. They probably saw a 4.11 ft middle aged woman come in alone at the end of the month/year and thought...ca$$hing! Even after I informed him I was pre-approved for a 3.1% APR through CFE, he insisted in checking my credit again, stating I would lose rebates if not financing through them. He came back saying that due to my credit score, 610, I was approved for a 9% APR and that they would offer $250 for my car! I was shocked and asked him to explain how my credit score dropped from 765 to 610 in three hours, since I was pre-approved! I just laughed and thanked him for his time. Unbelievably he had the nerve to call me the next day to ask if I had decided anything. After doing some homework about my trade-in value and browsing Universal Nissan's website for a new Rogue, the first contact by email and phone to discuss some questions about the options was pleasant. Andrew was very professional and knowledgeable, encouraging me to make an appointment to visit the dealership to discuss the special End of the Year Deals. He followed through nicely, not pushy. At the dealership everyone was pleasant. Both the sales representatives, Sarfaraz Ahmed and William Sanchez were very nice and professional, taking the time to answer my questions and work with me, as well as to teach me about the car features and all those buttons. (I upgraded from a Pathfinder 2004, so there are a lot more buttons...lol) Bill Steinlauf, the finance Manager, was also very pleasant. Overall it was a great experience as everyone I dealt with was nice and patient, especially since it was New Year's Eve and we were all trying to go home to our celebrations. I will definitely recommend this dealership and its representatives to my friends and family. More

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