William Rizzo

Purchase my Audi a5 . Cash from this place the process was fast will is an amazing guy . The car is amazing as well . Cash from this place the process was fast will is an amazing guy . The car is amazing as well . More

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Just bought my first car from Volkswagen of Neptune. Will Ruzzo made the process quick and easy! Highly recommend purchasing your car from him. Such a nice guy! Will Ruzzo made the process quick and easy! Highly recommend purchasing your car from him. Such a nice guy! More

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Stress free experience, great cars. Very happy with the car I purchased. I definitely recommend this dealership. Very happy with the car I purchased. I definitely recommend this dealership. More

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I recently came in with my girlfriend to look at a 2018 Certified Pre Owned VW Tiguan. We had the pleasure of working with Will Rizzo who made the buying process an absolute breeze. The pricing was very Certified Pre Owned VW Tiguan. We had the pleasure of working with Will Rizzo who made the buying process an absolute breeze. The pricing was very fair, there was no haggling involved. My girlfriend and I were in shock over how easy the whole transaction was. Will is a phenomenal salesman, very polite and is extremely knowledgeable about VW cars. He made us feel very confident about our purchase, educated us on the cars features and showed that he really believes in what he sells We inquired about a trade in and received a great offer for it. Once again, there was no haggling involved, just honest pricing, which is very hard to find. I also would like to recognize Dylan in finance for being extremely pleasant to work with, and for being very informative. There was no point during this interaction where we felt pressured or uncomfortable. We drove over 3 hours to purchase this car and it was extremely worth it. I would strongly recommend working with Will and Dylan as they really made the car buying process flawless. More

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I absolutely LOVE my Atlas!!! Everyone was beyond nice and professional and worked with me to figure out what vehicle would best suit my family. Process was super quick too! Will was great and highly reco and professional and worked with me to figure out what vehicle would best suit my family. Process was super quick too! Will was great and highly recommend!! More

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This will be a copy and paste from my initial review. Save yourself time and money, and go elsewhere. TL;DR: Poor follow up from salesman and manager, truck battery dead, cost me 4 hours and $160. Avo Save yourself time and money, and go elsewhere. TL;DR: Poor follow up from salesman and manager, truck battery dead, cost me 4 hours and $160. Avoid if they provide this level of customer service. Will update if World tries and makes it right. EDIT: It is now over a week later, 12.10.2020, management has yet to reach out to me. I had to contact the manager, Dylan, yesterday and after everything that's transpired, he says he can't remember who I am or the ram that I bought from them(they're a vw dealer). Great customer service as expressed before, well either way, he messed up the paperwork on my loan. Because he messed up on one letter, I had to go through my bank to make the proper changes needed so that I could finalize my loan. Once again, at this point I am out $160, they've wasted over 4 hours of my time for the intial pick up, Dylan failed to fill out my paperwork properly, and now that think about it, Dylan and the salesman never apologized, they just made up excuses. No one has yet to say " I'm sorry, we messed up". Absolutely ridiculous. I bought a 2015 Ram 1500 from this dealership and so far have had a poor experience. Their customer assistant sent me an email asking how the experience went and what they could do better. Below is a copy and paste. "Yes, lots could have been done better. First, the car was supposed to be ready for pick up today at 8 am, but no one knew where the keys were. Luckily one of the service guys found the keys right before the sales team came in at 9 am. Second, the truck had a bad battery, that was played off as having a light left on. The battery needed to be jumped when I test drove it and it was dead at pick up. What would have happened if i went along with the excuse that someone just left the light on? I didn't accept their excuse and the service dept confirmed my doubts - a bad battery. Third, magically delivery is an option now? After this bs with the battery and missing keys. I spent $160 on an uber to get to your location. The salesman was aware that I lived far away, the manager was aware that I lived far away and they never offered delivery until this whole thing started going downhill. Fourth, service was shotty. Two guys back there were great, a guy with large earring holes and one with dark hair with a gray hoodie. The short guy with red hair was very dismissive and had poor non verbal cues - he refused to look at me as I was talking to him and really didn't seem to care. The paperwork was signed on 11.30, pick up was for this morning, 12.01, at 8 am. You've wasted 4 hours of my time this morning. How is that appropriate? I told manager, Dylan, that salesman and managers really don't care after the paperwork is signed, to which he said it wasn't the case there. I had to waste my time and push for a battery, World VW is clearly another poorly ran dealership with shady people. My truck should have been delivered to my house and as a customer, I should have never had to push back as much as I did after the paperwork was signed." Management, you have my number so you can contact me whenever you want. More

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Will Rizzo at World Volkswagen was wonderful to work with and made the process of leasing a vehicle easy and stress-free. It’s my 3rd lease with them and it’s always a great experience. and made the process of leasing a vehicle easy and stress-free. It’s my 3rd lease with them and it’s always a great experience. More

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Our salesperson Will Rizzo was the most accommodating person we have ever dealt with. He handled our everything without a problem. Very kind and knowledgeable. person we have ever dealt with. He handled our everything without a problem. Very kind and knowledgeable. More

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Thank you to Justin, Dylan, Issac, and Will for helping me and my fiance get that beautiful 2019 ARTEON. It's a dream come true. me and my fiance get that beautiful 2019 ARTEON. It's a dream come true. More

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We just completed a trade in and new lease of a VW Atlas Cross Sport - very happy with Will Rizzo and the entire World VW team - excellent job on all accounts and helping us locate a model with the color/a Cross Sport - very happy with Will Rizzo and the entire World VW team - excellent job on all accounts and helping us locate a model with the color/accessories we were looking for. We felt safe visiting the dealership, test driving the vehicle and completing our paperwork during this COVID19 environment. Thanks all Jeff and Heather Gaal More

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