William Pierce

Excellent communication, prompt great customer service very thorough i like the video that follows the service very thorough i like the video that follows the service More

by TAMMERS74 Verified Customer Verified Customer

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My wife and I are returning customers to Russ Darrow Direct in Neenah, Wi. Bill, the manager, to Dalton, our Finance Specialist, and Joe(Product Specialist), we couldn't be happier! They pull out all th Direct in Neenah, Wi. Bill, the manager, to Dalton, our Finance Specialist, and Joe(Product Specialist), we couldn't be happier! They pull out all the stops to make xxxx sure that you are 200% comfortable during the process, and completely satisfied on your way out the door with your new purchase of the cleanest vehicle you could find! I personally would follow Dalton, Bill and Joe anywhere! The most trustworthy Dealership that I've ever had the pleasure of doing business with! Thank you Russ Darrow Direct for everything! More

by IMPALAS01 Verified Customer Verified Customer

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Great Sales People!! Russ Darrow Direct was the BEST place to buy my new car! I was helped & not pushed into a car I didn't want!! I have several family members & lots of Russ Darrow Direct was the BEST place to buy my new car! I was helped & not pushed into a car I didn't want!! I have several family members & lots of friends that I've recommended going to Russ Darrow Direct, that have also purchased new cars! This is the ONLY dealership you should go to!! Thank you Gafa for the great service when buying my car!! More

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Great service We purchased a 2017 Kia Sedona from Russ Darrow Direct. The entire process was quick and easy. I told them what I was looking for and how much I would We purchased a 2017 Kia Sedona from Russ Darrow Direct. The entire process was quick and easy. I told them what I was looking for and how much I would spend and how much I needed for my trade. They met all my requests. I had done research on my trade value beforehand so I had a pretty good idea what I was up against. It was an easy process and at no time did I feel like I was being "sold". More

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They take the time Best car buying experience I've had. I've purchased 4 trucks in the last 12 years. Very thorough with explaining things to me during the buying proce Best car buying experience I've had. I've purchased 4 trucks in the last 12 years. Very thorough with explaining things to me during the buying process. They actually listen to you and aren't just looking to take your money. Way more honest on trade in and selling price. They help a middle class hard working person make it possible to own something nice. More

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3 car accident and there service snd rrpsirs were awesome They are one if the better dealership they go over and abo e the call of duty on every car i have bought and that is now #5, they even help get you ou They are one if the better dealership they go over and abo e the call of duty on every car i have bought and that is now #5, they even help get you out of a car if you have been in to many as vcidents with it. If they cant help you in my oppinion no one can. More

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Dodge Caravan Bill was willing to work with our bank on finaning as well as trade in on our existing vehicle. Gafa made the purchasing process fast and easy and ans Bill was willing to work with our bank on finaning as well as trade in on our existing vehicle. Gafa made the purchasing process fast and easy and answered all of our questions in a professional and courteous manner. We will definitely recommend Russ Darrow Direct to our friends and family! More

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NO FOLLOW THROUGH, TELL YOU WHAT YOU WANT TO HEAR. DONT GO TO RUSS DARROW! HORRIBLE FOLLOW THROUGH! HORRIBLE FINANCE MANGER! WORST CUSTOMER EXPERIENCE! TELL U WHAT U WANT TO HEAR TO GET YOU THERE. ST DONT GO TO RUSS DARROW! HORRIBLE FOLLOW THROUGH! HORRIBLE FINANCE MANGER! WORST CUSTOMER EXPERIENCE! TELL U WHAT U WANT TO HEAR TO GET YOU THERE. STAY AWAY More

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They lie High pressure sales tactics for extended warranty and extended service contract. They damaged my car during an oil change and then lied about “cameras High pressure sales tactics for extended warranty and extended service contract. They damaged my car during an oil change and then lied about “cameras” that will show they did not. More

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Very meticulous friendly and helpful always looking out 4 us The people that Russ Darrow are so friendly they make you feel like part of the family and they truly care about your Automotive needs and what's impo The people that Russ Darrow are so friendly they make you feel like part of the family and they truly care about your Automotive needs and what's important to you that's why I always go back there More

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