William Patti | Page 2

Very smooth process, particularly pricing details. Car was ready to go, although not fully charged (EV) so had to meet salesperson next day half way, which was the only real negative of the whole expe Car was ready to go, although not fully charged (EV) so had to meet salesperson next day half way, which was the only real negative of the whole experience and reason for 4 starts out of 5 for the dealership as a whole. Was very appreciative of Willy meeting me the following day to deliver vehicle. Willy was fantastic, very personable, addressed every issue or question I had, and is an absolute asset to the sales team. I highly recommend working with Willy for anyone looking at cars at this dealership. Willy, as a salesperson, deserves 6 out of 5 stars! More

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Very customer oriented, well informed and curtious. Nice modern facility and seems very efficient. Progressive business. Nice modern facility and seems very efficient. Progressive business. More

by sminton8 Verified Customer Verified Customer

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Both understand how to provide what the customer wants and needs to be satisfied, I would rate them both as the top of the line. and needs to be satisfied, I would rate them both as the top of the line. More

by tonanderl Verified Customer Verified Customer

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Impressive showroom with experienced client/sales advisors offering advice on exceptionally engineered vehicles. My purchase experience was excellent and I got s buyer's order that worked for me ove advisors offering advice on exceptionally engineered vehicles. My purchase experience was excellent and I got s buyer's order that worked for me overall (best of four regional BM dealers). Highly recommend Ferman BMW for sales and fully expect future service on my 2025 X5 to be at same level. More

by fljam Verified Customer Verified Customer

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Enjoyed the buying process with Willy Patti. Have a great car. They are customer centered and liked the deal they provided to us. Have a great car. They are customer centered and liked the deal they provided to us. More

by Harishsomasunder Verified Customer Verified Customer

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William Patti was great to deal with picked me up at my house so I could sign paperwork and drive the vehicle home! This was the second vehicle we bought from the Ferman chain of dealers in less than a mon house so I could sign paperwork and drive the vehicle home! This was the second vehicle we bought from the Ferman chain of dealers in less than a month! Great to deal with highly recommended no pushy salesman here and very far deal. More

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William Patti at Ferman of Palm Harbor is an absolute gem of a salesman! From the moment I stepped onto the lot, his efficiency and professionalism were evident. He wasted no time in finding me the perfe gem of a salesman! From the moment I stepped onto the lot, his efficiency and professionalism were evident. He wasted no time in finding me the perfect vehicle, ensuring that every aspect of the deal was not just good, but exceptional. His knowledge of the vehicles on offer was astounding. He guided me through every feature and option, leaving no stone unturned. It was clear that he genuinely cared about finding the right fit for me, not just making a sale. But what truly sets William apart is his commitment to providing the utmost quality customer service. He went above and beyond to ensure that I was completely satisfied with my purchase. His attention to detail and willingness to address any concerns made the entire process smooth and enjoyable. Thanks to William and the team at Ferman of Palm Harbor, I not only drove away in a fantastic vehicle, but I also left with the confidence that I had received the best possible deal. I have no doubt that I will be returning to Ferman for all my future vehicle purchases, and I will have no hesitation in referring my friends and family to William for the same exceptional experience. More

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We chose German BMW because of it's service department. This is our fifth BMW, and all have been maintained by the German Service Team. From the reception upon arriving, discussing service issues with the This is our fifth BMW, and all have been maintained by the German Service Team. From the reception upon arriving, discussing service issues with the service advisor, being kept apprised throughout servicing, to checking out...Ferman BMW sets the standard. More

by dschmick54 Verified Customer Verified Customer

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Mr. Patti set the tone for our visit and ultimate purchase of our BMW 540i. His greeting upon arriving at German BMW, patience, and knowledge of his products and services. Mr. Patti showed us the v purchase of our BMW 540i. His greeting upon arriving at German BMW, patience, and knowledge of his products and services. Mr. Patti showed us the vehicles we were interested in, ultimately deciding on the BMW 540i. He had our trade in valued fairly. Paperwork was done. We were then turned over to Scott Douglas the finance manager who ensured we received all incentives. Mr. Douglas advised us of the various add on plans. More

by dschmick54 Verified Customer Verified Customer

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We just purchased an MX 3 and it was a great experience from the beginning to the end from the beginning to the end More

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