William Norrel

William in the service department did an excellent job of keeping me informed and handling all my needs and concerns!! He is an asset to the dealership!! keeping me informed and handling all my needs and concerns!! He is an asset to the dealership!! More

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I'm really impressed with Chantilly Jaguar. I love my Land Rover Discovery Sport SUV and I wouldn't have anyone else take care of it. Chris and KC helped me in purchasing my Land Rover Discove I love my Land Rover Discovery Sport SUV and I wouldn't have anyone else take care of it. Chris and KC helped me in purchasing my Land Rover Discovery Sport SUV. They both were very helpful and courteous. Very good people to work with. More

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William Norrell provides excellent customer service and is always helpful. My vehicle is always returned in a timely manner and sparkling clean. is always helpful. My vehicle is always returned in a timely manner and sparkling clean. More

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Always a pleasure to be at this dealership. William my service man has become a great friend William my service man has become a great friend More

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Amazing service experience! Very professional and helpful. I truly received the help I needed. Thanks Very professional and helpful. I truly received the help I needed. Thanks More

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All was great, got my car in and fixed within two days. Took their time to hear my concerns. Took their time to hear my concerns. More

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Always on time and good service. Unfortunately there were some unexpected problems such as leaks etc. but at the end all was ok. Thanks to William and James Unfortunately there were some unexpected problems such as leaks etc. but at the end all was ok. Thanks to William and James More

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Mr William Norrell is always great. Super kind and courteous. The gentleman Ajay who tried to sell me a car was very pushy and I feel aggressive with his comments and sales tactics. N Super kind and courteous. The gentleman Ajay who tried to sell me a car was very pushy and I feel aggressive with his comments and sales tactics. Not respectful towards my desires. He wanted me to purchase based on his opinion and kept going back to examples of himself which doesn’t pertain to anything regarding me. Insisting that I lease a vehicle and not purchase one when I told him multiple times that’s NOT what I wanted. He kept questioning why I don’t want to lease. He even stated to me that the problem is that now I have options vs 2023 when I purchased my Range Rover and that’s why I am indecisive and picky this time. I would not recommend him to anyone. He doesn’t listen to the client. More

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The only reason I return to this dealer is to service my vehicle with William Norrel. He is the sole reason I come here. He is consistent, friendly, reliable and committed to my satisfaction. vehicle with William Norrel. He is the sole reason I come here. He is consistent, friendly, reliable and committed to my satisfaction. More

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William in the service dept 10/10 customer service. See less purchase of vehicle initially See less purchase of vehicle initially More

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