William Morrison

My family has purchased 5 vehicles through Tom Carr and his sales staff at Toyota of Louisville, including a 2025 Rav4 for my daughter. The sale on the Rav4 was handled by William "Bill" Morrison. We hav his sales staff at Toyota of Louisville, including a 2025 Rav4 for my daughter. The sale on the Rav4 was handled by William "Bill" Morrison. We have always received fair deals and excellent customer service from this dealership, and I wish to thank Tom and Bill for finding the perfect vehicle for my daughter. I would give them six stars if possible for their excellent customer service. More

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Everyone took their time with us and explained everything. Would recommend buying from Bill Morrison to anyone.Also Dave in finance was patient and kind. Thank you for a great experience. everything. Would recommend buying from Bill Morrison to anyone.Also Dave in finance was patient and kind. Thank you for a great experience. More

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This location made me feel heard, no pressure, staff friendly, and caring. The staff at this location truly extended theirselves. This location was not convenient but well worth my drive. I will alway friendly, and caring. The staff at this location truly extended theirselves. This location was not convenient but well worth my drive. I will always recommend others to this Toyota location. More

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In the beginning my experience was your typical and average vehicle purchase until negotiations were being made..the salesman that was assisting me, Bill (William) Morrison , became upset that I wasn’t average vehicle purchase until negotiations were being made..the salesman that was assisting me, Bill (William) Morrison , became upset that I wasn’t taking the first offer given to me and didn’t jump to make a deal the first 5 minutes. He called me to inform me of interest rates and I hear as soon as I pick up the phone “she needs to xxxx or get off the pot” so I then say “hello” and he begins the conversation to me. I thought it was extremely rude to be talking trash about a customer as the phone is ringing and then having to hear that. I immediately asked if it was about me and he began to stutter around, proof I caught him off guard because he assumed I hadn’t heard. I understand vehicle deals are stressful but that was beyond uncalled for. If I had not placed a deposit and they ran my credit multiple times..I would have NOT went through with the deal for that simple reason. The worst customer service I’ve ever received during any purchase, vehicle or otherwise. More

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My purchase of a new car from Toyota of Louisville went very well. William Morrison was a great representative, handled all the paperwork promptly, and answered all my questions. I am very satisfied with m very well. William Morrison was a great representative, handled all the paperwork promptly, and answered all my questions. I am very satisfied with my purchase, and would definitely shop there again, as well as recommend the dealership to others. More

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William (Bill) Morrison was great! He answered every question I had and made the process so easy for us. I have and will continue to refer people to him! question I had and made the process so easy for us. I have and will continue to refer people to him! More

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I had a great experience! Bill was very knowledgeable and answered all of my questions. He was also very willing to work with me and my situation to make sure I got what I needed. answered all of my questions. He was also very willing to work with me and my situation to make sure I got what I needed. More

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