William Middleton
William Middleton at Heritage Subaru Owings Mills

William Middleton

Service Manager

Heritage Subaru Owings Mills

9808 Reisterstown Road, Suite 1
Owings Mills, MD 21117

Contact Me
4.9
87 Reviews

Dealership Experience

14 yrs, 4 mos

Languages Spoken

English English

4.9

87 Reviews

Write a Review

87 Reviews of William Middleton

May 24, 2025

Dealership Rating
Employee Rating

Great customer service! Sumbal, Antonio, Milton, Shawn and the entire Heritage Subaru team was very helpful! Would recommend this dealership to friends and family! More

by MikeO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 25, 2025

Heritage Subaru Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 28, 2025

Dealership Rating
Employee Rating

Lisa was excellent with facilitating my car. Bill and Tim kept me up to date with pricing and cost, while Delvin and Frank updated me through every step of the repair and meticulous with their More

by Roshan R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Hardiek , Lisa, Frank & Delvin.

Apr 30, 2025

Heritage Subaru Owings Mills responded

Hi Roshan, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 22, 2024

Dealership Rating
Employee Rating

Sammy was excellent in helping me with my purchase without rushing or putting pressure. My best car-buying experience so far! More

by Noallies12905
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tavon Shannon, Sumbal Babar , Ako Ahmadi

Nov 25, 2024

Heritage Subaru Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Nov 28, 2024

Heritage Subaru Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 16, 2024

Dealership Rating
Employee Rating

We purchased a 2nd car today and the experience was great. Down to Earth and efficient and much less stressful then many car buying experiences. Thanks Heritage Subaru & Chuck Celeste. More

by Shavayna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Celeste , Ralph Zikria

Aug 18, 2024

Heritage Subaru Owings Mills responded

Hi Shavayna, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Shavayna. Thank you and we hope to see you again! Please don't hesitate to reach out to us if there's anything more we can do!

October 18, 2023

Dealership Rating
Employee Rating

Fast, friendly, efficient and very professional. Not full of gimmicks, fees and the typical "salesman applied pressure". This experience has been phenomenal from the second I walked in until the min More

by Ryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tavon Shannon , William Hoyt

Oct 20, 2023

Heritage Subaru Owings Mills responded

Hi Ryan, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 22, 2023

Dealership Rating
Employee Rating

This the best dealership around. They honest and amazing. Ask for Milton and you good More

by Abiodun Aliu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derrick Brown, Tim Hardiek, Milton Taylor, Shawn Davie , Kortney Moody, Michael Yoon

Aug 25, 2023

Heritage Subaru Owings Mills responded

Hi Abiodun, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 16, 2023

Dealership Rating
Employee Rating

When new cars were scarce in the summer of 2022, I bought my car from a dealer farther from home because I found it available there. Shortly after, I developed health issues that prevented me from driving v More

by barbdog3
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Lisa, service representative

Aug 18, 2023

Heritage Subaru Owings Mills responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Subaru Owings Mills!

August 01, 2023

Dealership Rating
Employee Rating

Great sales staff. They were helpful both during and after the sale. The Service dept has always done a great job. More

by Av
Recommend Dealer
Yes

Other Employees Tagged: Joshua Jones, Shawn Davie , William Hoyt, Michael Yoon

Aug 03, 2023

Heritage Subaru Owings Mills responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

June 25, 2023

Dealership Rating
Employee Rating

We were looking for SUV. William was very helpful, answered our questions, gave us a great deal too. More

by dvelasc1
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Joshua Jones , William Hoyt, Michael Yoon

Jun 29, 2023

Heritage Subaru Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 04, 2023

Dealership Rating
Employee Rating

Joshua Jones and Matthew Streete are the best auto salesman and financing I have ever worked with. Shawn Davies truly runs a great car dealership. The best Subaru dealership in MD, possibly the countr More

by Levym613
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Jones, Matthew Streete, Shawn Davie , Richie Ramkelawan

Jun 07, 2023

Heritage Subaru Owings Mills responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Jun 07, 2023

Levym613 responded

Thank you, Looking forward to my next purchase!

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