
William Middleton
Service Manager
Heritage Subaru Owings Mills
9808 Reisterstown Road, Suite 1
Owings Mills, MD 21117
Dealership Experience
14 yrs, 4 mos
Languages Spoken
English
87 Reviews
Write a Review87 Reviews of William Middleton
May 24, 2025
Great customer service! Sumbal, Antonio, Milton, Shawn and the entire Heritage Subaru team was very helpful! Would recommend this dealership to friends and family! Sumbal, Antonio, Milton, Shawn and the entire Heritage Subaru team was very helpful! Would recommend this dealership to friends and family! More
Other Employees Tagged: Joshua Jones, Sam Price, Antonio Ramirez, Tim Hardiek, Milton Taylor, Shawn Davie, Greg Altieri, Sumbal Babar
April 28, 2025
Lisa was excellent with facilitating my car. Bill and Tim kept me up to date with pricing and cost, while Delvin and Frank updated me through every step of the repair and meticulous with their Bill and Tim kept me up to date with pricing and cost, while Delvin and Frank updated me through every step of the repair and meticulous with their attention to detail. Highly recommended, if you own a Subaru!! More
Other Employees Tagged: Tim Hardiek , Lisa, Frank & Delvin.
November 22, 2024
Sammy was excellent in helping me with my purchase without rushing or putting pressure. My best car-buying experience so far! without rushing or putting pressure. My best car-buying experience so far! More
Other Employees Tagged: Tavon Shannon, Sumbal Babar , Ako Ahmadi
August 16, 2024
We purchased a 2nd car today and the experience was great. Down to Earth and efficient and much less stressful then many car buying experiences. Thanks Heritage Subaru & Chuck Celeste. great. Down to Earth and efficient and much less stressful then many car buying experiences. Thanks Heritage Subaru & Chuck Celeste. More
Other Employees Tagged: Chuck Celeste , Ralph Zikria
October 18, 2023
Fast, friendly, efficient and very professional. Not full of gimmicks, fees and the typical "salesman applied pressure". This experience has been phenomenal from the second I walked in until the min Not full of gimmicks, fees and the typical "salesman applied pressure". This experience has been phenomenal from the second I walked in until the minute I drove off the lot. More
Other Employees Tagged: Tavon Shannon , William Hoyt
August 22, 2023
This the best dealership around. They honest and amazing. Ask for Milton and you good They honest and amazing. Ask for Milton and you good More
Other Employees Tagged: Derrick Brown, Tim Hardiek, Milton Taylor, Shawn Davie , Kortney Moody, Michael Yoon
August 16, 2023
When new cars were scarce in the summer of 2022, I bought my car from a dealer farther from home because I found it available there. Shortly after, I developed health issues that prevented me from driving v my car from a dealer farther from home because I found it available there. Shortly after, I developed health issues that prevented me from driving very much for the following year. I had very little mileage and no way to arrange to get it in for regular service. Almost a year later, I contacted nearby Heritage and discussed the situation with Mr. Bill Middleton, the service manager, and he welcomed me and helped me arrange to bring it in, and they were absolutely wonderful to me.. Both Mr. Middleton and Lisa, the service representative, were just great and I'm grateful to be one of their customers now. More
Other Employees Tagged: Lisa, service representative
August 01, 2023
Great sales staff. They were helpful both during and after the sale. The Service dept has always done a great job. They were helpful both during and after the sale. The Service dept has always done a great job. More
Other Employees Tagged: Joshua Jones, Shawn Davie , William Hoyt, Michael Yoon
June 25, 2023
We were looking for SUV. William was very helpful, answered our questions, gave us a great deal too. William was very helpful, answered our questions, gave us a great deal too. More
Other Employees Tagged: Joshua Jones , William Hoyt, Michael Yoon
June 04, 2023
Joshua Jones and Matthew Streete are the best auto salesman and financing I have ever worked with. Shawn Davies truly runs a great car dealership. The best Subaru dealership in MD, possibly the countr salesman and financing I have ever worked with. Shawn Davies truly runs a great car dealership. The best Subaru dealership in MD, possibly the country. More
Other Employees Tagged: Joshua Jones, Matthew Streete, Shawn Davie , Richie Ramkelawan

