William May | Page 10

Best experience I have ever had buying a car. William was very helpfull he had the truck I wanted and had it ready to go when I was ready to go. I would recommend him to anyone looking for a car o William was very helpfull he had the truck I wanted and had it ready to go when I was ready to go. I would recommend him to anyone looking for a car or truck. More

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Great Experience! My experience with William May was awesome. I found the truck I liked online. He sent me an email and notified me that the truck was still available. My experience with William May was awesome. I found the truck I liked online. He sent me an email and notified me that the truck was still available. He also helped me on his day off when he didn’t have too. When I showed up at the dealership I was treated with outstanding customer service. Ken Mclemore was also very knowledgeable and helped me learn the new technology Ford has to offer. I would recommend this dealership, William and Ken to anyone. More

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William May Great Salesmen David Hill Great Finance Officer William May is the best salesman I’ve had the experience of working with in purchasing a new vehicle. William was informative honest. Very detailed in William May is the best salesman I’ve had the experience of working with in purchasing a new vehicle. William was informative honest. Very detailed in showing me everything I needed to know before I left with my new Ruby Red 2019 Ford Escape Great Experience. Five Star Ford & William May 5 Star rating. More

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Another awesome buying experience with William May I contacted William letting him know I wanted to look at a few used cars they had on their lot for my wife. We purchased a used car from him the previ I contacted William letting him know I wanted to look at a few used cars they had on their lot for my wife. We purchased a used car from him the previous year and were very happy with the car buying experience. William is very professional, sincere and genuine. The purchases went quickly and smoothly. We will definitely purchase our next car at Five Star Ford from William!!! More

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Used pickup purchase I saw an F150 pickup on the internet from Five Star Ford listed. It was a little out of my price range, but i filled out the form to inquire about it. I saw an F150 pickup on the internet from Five Star Ford listed. It was a little out of my price range, but i filled out the form to inquire about it. William May called me, i told him my story, he said let me see what I can do. William called me back, i was impressed with the price. I live just south of Abilene Texas, i left home about 1:30 arrived at the dealership about 4:30, was headed home at 6:30. I have never been treated so kind by everyone at a dealership ever. The truck was far more than i expected, I will recommend this dealership to my friends, my first words will be, They were honest, no sales games, four square etc. This is like no dealership i have ever dealt with. Thank you William May for your honesty, and all you did for me! Dickie Maxwell More

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Found the perfect truck No sales pressure, no scams, just straight forward. I came in and told Drew Smith what I was looking for. I asked him to call me when he found it. No sales pressure, no scams, just straight forward. I came in and told Drew Smith what I was looking for. I asked him to call me when he found it. That afternoon he came back with several suggestions. Drew and William May continued to answer my questions and look for the perfect truck that, in the end, exceeded my expectations. The full process was completed fast and easy by David 'MIT" Welch who was very informative and friendly. Overall a great experience More

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Felt like a Family Atmosphere. We pulled up on a Friday to the dealership and 2 sales representatives greeted us. William approached us and was very friendly. He asked what we were We pulled up on a Friday to the dealership and 2 sales representatives greeted us. William approached us and was very friendly. He asked what we were looking for. We told him that we wanted to test drive a new and a used F-150. We made it clear we just started shopping and we wanted to test other brands as well. He understood that and did not try to high pressure us in buying from him. He pulled out the used vehicle and we drove it. Then he found a new one to drive. We liked them both but did not want to make a deal right then. We told him we would probably be making a deal with someone that weekend. He understood that and was fine with it. We went to 2 other dealers (different brands) to test drive their comparable trucks. At both dealers, people saw us but never approached us, like they didn't want to do a deal with us. We went home and looked at vehicles online and found one at a sister dealership of 5 Star. We called William to see if he could get a vehicle from one of his other dealerships. He said he would try. He spoke with his sales manager and there was another vehicle on their lot they recommended and they dropped the price from the internet price. We set an appointment to go back and see him on Saturday. We met with him and he had our car checked out that we were trading and found the truck his pre-owned manager suggested. We drove it and liked it. They gave it to us at the price they said. The process was very easy and we did not feel like we were treated like cattle just to make the sale but instead they listened to us and made suggestions. Then we got to Finance and met with Bubba, he was very friendly, we were joking around and working with him was painless too. I have been in dealerships where going to the dentist would have been a better experience but that was definitely not the case with the 5 Star Ford team in North Richland Hills. We will go back and buy again from William May. More

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F-150 Purchase While shopping for a new F-150 we visited a few different dealers in the area and ended up buying from William May at 5 Star Ford. He was way more kn While shopping for a new F-150 we visited a few different dealers in the area and ended up buying from William May at 5 Star Ford. He was way more knowledgeable about the vehicle than the salesmen we had dealt with at the other dealers. We did not feel pressured at all and it was a very enjoyable experience from beginning to end, when we need to purchase a new vehicle we will be sure to use William again. More

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Efficient & Cost Competitive Truly a total customer focus organization. Everyone from sales representative to individuals who detailed vehicle did an outstanding job. Everyone was Truly a total customer focus organization. Everyone from sales representative to individuals who detailed vehicle did an outstanding job. Everyone was efficient and aware of my time as a customer. William May was a real pleasure to work with. Excellent communicator and helped me to understand the basis for the dealership's offer on my vehicle. This gave me confidence that I was getting a fair price on my purchase. William was very patient during the negotiating process. He is absolutely the best sales representative with which I have had the privilege to work. Nick provided the overview of the pickup and simply did great. His understanding of the operating features of the vehicle and his ability to communicate that knowledge made it much easier for us to understand. Great personality and willingness to spend as much time as needed was much appreciated. David Hill made the financial process seamless. He provided clear and concise explanations of everything we were doing and was clearly an expert in his job. Very personable. In summary, everyone I met made my buying experience great. More

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Easy and Pleasant Buying Experience Didn't expect to purchase on this visit to test drive, but the offer price was to good to pass up. From there Rick and team made the whole experience Didn't expect to purchase on this visit to test drive, but the offer price was to good to pass up. From there Rick and team made the whole experience positively great. Professional treatment all the way... More

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