William J Hallstrom
William J Hallstrom at Lincoln of Cutler Bay
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William J Hallstrom

Service Manager

Lincoln of Cutler Bay

11020 SW 186th St
Miami, FL 33157

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5.0
13 Reviews
5.0

13 Reviews

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13 Reviews of William J Hallstrom

December 13, 2024

Dealership Rating
Employee Rating

The service manager Will went above what was necessary to make sure I was satisfied. More

by jjacksonj
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 20, 2024

Lincoln of Cutler Bay responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

December 09, 2024

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Employee Rating

For some reason, the e-mail survey referenced unknown 11/25/2024. Mobile service was, about, 10 days earlier. Only know names of Will and Victor. Do not post. More

by GF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mobile Service - Victor ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

December 04, 2024

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Todo excelente , muy buen servicio , puntuales y responsable y amable , todo muy profesional , un poco demorado el alquiler del auto More

by CRUZ.MITCHEL
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 12, 2024

Lincoln of Cutler Bay responded

Hola, te agradecemos que te hayas tomado el tiempo de dejarnos tus comentarios. ¡Avísanos si hay algo más que podamos hacer por ti! ¡Buen viaje!

October 15, 2024

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I would like to say a big thank you to will for getting my Ford F150 fix and for having my truck wash and clean excellent customer service and staff was great to would I come back absolutely! Thank you More

by Mary
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Recommend Dealer
Yes
Oct 26, 2024

Lincoln of Cutler Bay responded

Hi Mary, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

October 06, 2024

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Employee Rating

I have found the service managerr Will, to be the saving grace for this dealerships service departmement. I have found Diane in the parts depatment to do a litle extra for customers (me). Generally the se More

by HOWGRUND
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 12, 2024

Lincoln of Cutler Bay responded

Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (786) 857-5000 and we will do our best to make this better. We hope to hear from you soon.

June 17, 2024

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What else can I say but “Thank You! ” Always a great experience with the team! Will has a team of all-stars in service! More

by JORGELMENDEZ
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Yolanda Guerrero, Roberto Hernandez , Yeti and Andres

Jun 18, 2024

Lincoln of Cutler Bay responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

May 10, 2024

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Employee Rating

From Will who tried to schedule my appointment as quickly as possible based on availability, to Yolanda who took great care of me, clearly explaining everything and giving me all the options available for se More

by IVETTEGI87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yolanda Guerrero

May 22, 2024

Lincoln of Cutler Bay responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please don't hesitate to reach out if there's anything additional we can do for you.

May 01, 2024

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Employee Rating

I worked with Will Hallstrom (service advisor). He was an excellent communicator and great with his service! More

by ralph29
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yolanda Guerrero

May 22, 2024

Lincoln of Cutler Bay responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

April 05, 2024

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Employee Rating

Professional and efficient service from beginning to the end. Renaee was always courteous and made sure my experience was a happy and enjoyable one More

by MARESTERS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Emiliano Nahuel Arrieta

March 16, 2024

Dealership Rating
Employee Rating

Excellent customer service. Yolanda was very informative answered all my questions and kept me informed doing the whole process. She had my car detailed and it came out brand More

by JAVERHOFF
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Recommend Dealer
Yes
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