William Gilkes
William Gilkes at Capital Eurocars

William Gilkes

Service Consultant

Capital Eurocars

3705 W Tennessee St
Tallahassee, FL 32304

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53 Reviews
not yet
rated

53 Reviews

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53 Reviews of William Gilkes

June 24, 2024

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Employee Rating

If you take your vehicle in for a recall be prepared to spend at least $2000 or more. They told me they couldn't do the recall unless I got some other stuff done. I had no idea it was going to cost me almo More

by Kookierack
Service Price Transparency
Workmanship
Recommend Dealer
No
Jun 26, 2024

Capital Eurocars responded

TO: Kookierack Thank you for your review. Unfortunately I cannot find you in our system with the handle you used to post this review.. I would like to discuss the issues you described with you. Please contact me directly. Sincerely, Crawford Atkins General Manager

Jul 02, 2024

Kookierack responded

You asked to speak to me. You have my email address. My cell phone number is (850)445-5007

February 28, 2023

Dealership Rating
Employee Rating

I have had my volvo for three years. I have allowed no other service department to provide service other than capital euro cars. Money is not a problem. Whatever they recomended for my c More

by alwazagator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 07, 2023

Capital Eurocars responded

To: alwazagator Thank you for posting your review. We cannot address the issues you have brought up without further information. Please contact me directly so that we can discuss this. Sincerely, Nick Tinaro Service Manager

Mar 07, 2023

alwazagator responded

I have left messages for a return call in regards to concerns about my vehcle and have not received a call back for both service manager and service representative.Cameron is no longer there and Ryan who has taken his place does not return any calls that are left for him. So I am not certain how to handle this issue because phone calls dont seem to get a response. Do you have a direct number that I may be able to get in touch with you directly. Thank you

Mar 09, 2023

Capital Eurocars responded

To: alwazagator Please phone me directly at 850-205-2356. Sincerely, Nick Tinaro Service Manager

September 10, 2022

Dealership Rating
Employee Rating

I was impressed and pleased with the video of the walk through. Thanks for your help and great service. More

by delphiguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Trozzo

Sep 12, 2022

Capital Eurocars responded

Thank you so much for your positive review! We are happy to hear that our team could provide you with top-notch service. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know if there is ever anything more that we may help you with.

August 18, 2022

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Employee Rating

I have established a great relationship with William Gilkes since my arrival here in Tallahassee (2 years) . His customer service skills has been beyond reproach and he has been quite diligent at getti More

by John Martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 19, 2022

Capital Eurocars responded

John, Thank you for leaving William this wonderful review! We are honored that you continue to confide in us with your automotive needs, and we are so glad that William consistently provides you with top-notch service! It is our pleasure to assist you in any way possible. Wishing you the safest of travels until we meet again!

July 30, 2022

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Employee Rating

William Gilkes is very professional providing exceptional customer service. Happy to have him as my service advisor. Fast service and kept me informed of my vehicles status. More

by Irismaleika
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Angus Thomas

Aug 01, 2022

Capital Eurocars responded

Iris, Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are pleased that William provided you with nothing less. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!

July 29, 2022

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Employee Rating

William Gilkes always goes above and beyond to make sure my car and I are taken care of to the fullest. Thank you, Wendy Estes More

by Wendyshepard
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Aug 01, 2022

Capital Eurocars responded

Wendy, Thank you so much for your positive review! We are so glad that William consistently takes great care of you and your vehicle. It is our pleasure to assist you in any way possible. Wishing you the safest of travels until we meet again!

July 28, 2022

Dealership Rating
Employee Rating

Personnel present were both professional and welcoming. Each step of the way information was presented so that I felt a part of the experience and not an after thought. More

by Kim.Goodwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 28, 2022

Capital Eurocars responded

Kim, Thank you so much for your positive review! We are so glad that our team took great care of you! It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if we may ever be of further service to you in the future!

July 26, 2022

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Employee Rating

Love coming here . Fast reliable service everytime. I would recommend them to anyone. Very satisfied. More

by Kieshajones906
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2022

Capital Eurocars responded

Kiesha, Thank you so much for your positive review and recommendation! Providing quality and efficient service is so important to us, and we are pleased that our efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We wish you the safest of travels until we meet again!

July 24, 2022

Dealership Rating
Employee Rating

I received Excellent Customer Service from Parke Stafford., He was on time with taking care of my two Mercedes Benz. Thanks and Kudos to Parke Stafford (10). Thanks Mrs Deborah Jones More

by Blue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Parke L. Stafford

Jul 25, 2022

Capital Eurocars responded

Thank you so much for your wonderful review! Offering quality and efficient service is so important to us, and we are pleased that Parke provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

July 17, 2022

Dealership Rating
Employee Rating

William Gilkes is a great service advisor. He made sure I understood what was needed for my vehicle. There was no pressure and no rushed expectation. He was the consummate professional. It's a More

by TallahasseeT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 18, 2022

Capital Eurocars responded

Thank you so much for your wonderful review! Offering thorough and efficient service is so important to us, and we are pleased that William provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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