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William Gates
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5 Reviews
5 Reviews of William Gates
November 07, 2024
Horrible experience. Purchased a new used vehicle on October 18th, 2024 at 12:30pm. I was advised the SUV was in excellent condition and a great buy. The CarFax showed no Purchased a new used vehicle on October 18th, 2024 at 12:30pm. I was advised the SUV was in excellent condition and a great buy. The CarFax showed no issues. At 2:30pm headed out of town and the SUV stopped working. Cavender picked up the car brought it in for service. October 24th they claimed their best mechanic fixed the problem and it was repaired. November 3rd, SUV stopped again with the same issue based on the engine warning ⚠️. Paid to have the car delivered back to the dealer and as of today, November 6th the car is still in the shop and no one has personally reached out to me to apologize or offer any explanation. Luckily we made sure there was a limited warranty of 3 months or 3,000 miles but, I’m completely disappointed and have very little faith in the warranty or company. This is NOT the type of service I would associate with the Cavender Cadillac name/organization. More
by Fonda G.
October 06, 2024
Excelent service and great work. They take care of all the details and make sure you are well cared for. They take care of all the details and make sure you are well cared for. More
by dannychapa
Other Employees Tagged: Kevin James, Martin Vara, Patrick Callihan, Diego Morales, Russell Johnson, Chris Jones , Carlos in Service
April 13, 2024
Carlos from the service department ordered two rims and tires that were damaged due to debris on the highway from the local construction. He is always professional and courteous and treats all his customer tires that were damaged due to debris on the highway from the local construction. He is always professional and courteous and treats all his customers with respect. More
by Warren
Other Employees Tagged: Martin Vara , Carlos from Service
March 28, 2024
Mr.William has very good customer service and was very helpful with the process of me purchasing my vehicle. I appreciate the whole Cavendar Cadillac team for being so patient and polite. helpful with the process of me purchasing my vehicle. I appreciate the whole Cavendar Cadillac team for being so patient and polite. More
by mia
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