William Cummings | Page 15

Gettel kias new building is great. I would definitely recommend Billy Cummings as your service advisor. I would definitely recommend Billy Cummings as your service advisor. More

by kamila Verified Customer Verified Customer

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Guys were great! Beautiful dealership! Waiting area very clean and restrooms were very clean. Thanks! Beautiful dealership! Waiting area very clean and restrooms were very clean. Thanks! More

by ssallen1216 Verified Customer Verified Customer

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Gettel Kia service department is far and away the best service center I have been too. Prices are competitive, quality is above standard and service advisors are outstanding service center I have been too. Prices are competitive, quality is above standard and service advisors are outstanding More

by tonestallone92 Verified Customer Verified Customer

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Service and support was excellent . Billy did a great job keeping me up to date on service status Billy did a great job keeping me up to date on service status More

by PQUINN2628 Verified Customer Verified Customer

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It's so nice to have a car dealer do exactly what you asked for, on time, when requested & done well! While that sounds trivial at times, it means the world to you customers! asked for, on time, when requested & done well! While that sounds trivial at times, it means the world to you customers! More

by RIVERRATBOND Verified Customer Verified Customer

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Good service once I got in-waited 3 weeks for an oil change. Took 3 phone calls to get an appt.-twice no one picked up and third time I left a message and they finally called me back. I waited 3 hours change. Took 3 phone calls to get an appt.-twice no one picked up and third time I left a message and they finally called me back. I waited 3 hours while my car was being serviced. They did an oil change, tire rotation, vacuumed front floor mats, and applied a coating to my brakelines (recall on my 2016 Kia Forte). I was not given an estimated time frame for service and no cost estimate was given, More

by THOSTETLER Verified Customer Verified Customer

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Incredibly friendly,professional and knowledgeable. Best choice I have made for having a place to service my vehicle. The members in the service department are the best. Thank you. Best choice I have made for having a place to service my vehicle. The members in the service department are the best. Thank you. More

by CORELLIANKID82 Verified Customer Verified Customer

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Was two hours and forty minutes getting an oil change, tire rotation and to check the drive belt. Was too long of a wait. tire rotation and to check the drive belt. Was too long of a wait. More

by Swampy Verified Customer Verified Customer

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Took over two hours for an oil change and tire rotation I had scheduled weeks ago had scheduled weeks ago More

by Bob101 Verified Customer Verified Customer

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Bill was fantastic offering to put the replacement battery in while I waited rather than dropping it off for an opening. When I returned from an errand the car was ready and he offered to wash it as battery in while I waited rather than dropping it off for an opening. When I returned from an errand the car was ready and he offered to wash it as he brought it to the customer service area. That was a pleasant surprise after calling twice and getting service's VM to then get an appointment ~2 weeks out for a battery replacement! I told the person that was not acceptable so he said drop it off and we'll get to it when we can. That was also not desirable. But Bill was very professional, courteous and willing to get it taken care of promptly. Kudos to William Cummings at the service desk More

by rogerp Verified Customer Verified Customer

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