Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
William Conrad
William Conrad
Service Technician
Southern Hyundai Newport News
12872 Jefferson Avenue
Newport News, VA 23608
22 Reviews
22 Reviews
Write a Review22 Reviews of William Conrad
March 22, 2025
Communication is very very subpar. You can't get anyone from the dealership on the phone when you call the dealership. Voice mail messages go unreturned, the only service writer that You can't get anyone from the dealership on the phone when you call the dealership. Voice mail messages go unreturned, the only service writer that seems to know what the heck is going on and cares is Chris. Jeff is useless, if you're not on his team or whatever they call it, he wants nothing to do with you unless you're there to get your vehicle and he has to hand you the keys. This isn't the first time I have written about this and the only reason I continue to come here, is because of the convenience to my residence and the mechanics that work on my vehicle. In my opinion, you need to fire everyone except for Chris and get him the help he needs and deserves. More
by NNDEPUTYDOG
Verified Customer
March 09, 2025
My experience at Southern Hyundai Newport News was excellent. Service members were nice and catered to all of my needs. excellent. Service members were nice and catered to all of my needs. More
by lexuslng
Other Employees Tagged: Chris House, Robert Blyth, Curtis Hardy, Key Milburn
February 26, 2025
The team at Southern Hyundai Newport News is so great, they make me want to work for Southern Auto Group!! What an amazing bunch of professionals!!! they make me want to work for Southern Auto Group!! What an amazing bunch of professionals!!! More
by Craig P.
February 24, 2025
The man was Quick and easy very helpful I appreciate it very much and look forward to coming back very much and look forward to coming back More
by Samiyahhenderson
January 10, 2025
Quick service and on time. Easy check in and pick up. Friendly no pressure to buy extra service. Easy check in and pick up. Friendly no pressure to buy extra service. More
by jvocu
Other Employees Tagged: Robert Blyth, Robert Bradford, Ernesto Rosado, Key Milburn
January 10, 2025
Quick service and on time. Easy check in and pick up. Friendly no pressure to buy extra service. Easy check in and pick up. Friendly no pressure to buy extra service. More
by jvocu
Other Employees Tagged: Ernesto Rosado, jeffrey moien, Key Milburn, Carter Hartley
November 30, 2024
Very professional and caring people. .Chris and Jeff always take care of all my needs...Thank y'all for everything you do.... .Chris and Jeff always take care of all my needs...Thank y'all for everything you do.... More
by bl.mckeehan
November 22, 2024
Very rude with a nasty attitude. Told me I ask loaded questions full of xxxx. Told I can’t speak to the mechanic that’s working on my car to understand what’s happening or ask questi Told me I ask loaded questions full of xxxx. Told I can’t speak to the mechanic that’s working on my car to understand what’s happening or ask questions More
by Mohab
Other Employees Tagged: Derrick Phillips
November 20, 2024
Never had any problems servicing my car there. GREAT service everytime I take my car there GREAT service everytime I take my car there More
by Tee Tee
Other Employees Tagged: Chris House, Derrick Phillips, Robert Blyth, Robert Bradford, Matthew Shirey, Curtis Hardy, Gregory Cunningham, Angelo Mastropasqua
October 27, 2024
Fast, efficient, professional. Got me in and out in less than an hour!!! See y'all in 6 months!!! Got me in and out in less than an hour!!! See y'all in 6 months!!! More
by BILLANDCHRISTY.BUDD
Other Employees Tagged: Chris House, Robert Blyth, Robert Bradford, Curtis Hardy, Ernesto Rosado, jeffrey moien, Gregory Cunningham, Angelo Mastropasqua , Brenda Messer
Dealership Inventory (147 Vehicles)
