William Caley
William Caley at Auto Park Ford La Porte

William Caley

Service Advisor

Auto Park Ford La Porte

1522 E Lincolnway
La Porte, IN 46350

Contact Me
4.8
88 Reviews

Dealership Experience

4 yrs, 8 mos

Industry Experience

3 yrs, 10 mos

Languages Spoken

English English

4.8

88 Reviews

Write a Review

88 Reviews of William Caley

March 20, 2026

Dealership Rating
Employee Rating

Lack of technical competence. Poor communication. Questionable practices on pricing and disclosure. Labor and part costs could be higher when compared to other regional dealers. More

by Bob777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 10, 2026

Dealership Rating
Employee Rating

Informed me right away for my recall, Took my car in and they also discovered my back brakes and 1 rotor was bad. Problem fixed in a timely manner. More

by Terri
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Rebecca Gorski

Mar 10, 2026

Auto Park Ford La Porte responded

Thank you for trusting our team with your Ford Escape. We’re glad we could inform you about the recall, address the brake and rotor issues, and complete the repairs promptly.

March 07, 2026

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Employee Rating

Purchased vehicle, 4 days later had an inspection for "certified pre owned" everything was fine and within tolerances. A few days later had to have a hub replaced under warranty and according to the insp More

by joshswedersky
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 11, 2026

Auto Park Ford La Porte responded

Thank you for providing this feedback, Josh, and we apologize for not providing you with a better experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Mar 11, 2026

Auto Park Ford La Porte responded

Thank you for providing this feedback, Josh, and we apologize for not providing you with a better experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

February 03, 2026

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Spoke with Ashley about being reimbursed for a very costly recall that took out my truck a year prior. Expected the run around and the worst. Ashley and the service team greeted me, reassured me that I More

by timothydavid88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Grooms, Ashley Luepnitz

Feb 03, 2026

Auto Park Ford La Porte responded

Thank you for sharing your experience with Ashley and our service team. We’re glad we could handle your recall reimbursement quickly and turn your opinion of Ford around. We appreciate your feedback and look forward to assisting you again.

February 02, 2026

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William has typically been my go to for service and the results have been exceptional! More

by phlipperdude
Service Price Transparency
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Recommend Dealer
Yes
Feb 03, 2026

Auto Park Ford La Porte responded

We’re thrilled William remains your go-to for service and that your Ford F-150 has had such outstanding care. Thank you for your continued trust and five-star feedback!

January 24, 2026

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Got in and got out fast! They did a fantastic job! I’ll be returning! Love the sales and service teams!! They’re all top notch!! More

by Monacoman1965
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Recommend Dealer
Yes

Other Employees Tagged: Brent Forry , Tim from sales is the best!!

Jan 24, 2026

Auto Park Ford La Porte responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 10, 2026

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Employee Rating

Will, mgr for service center, was awesome to work with. He always answers his phone and kept me up to date of status of my repair. He even had my truck washed. It was an absolute pleasure to work with him More

by NONO2
Service Price Transparency
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Recommend Dealer
Yes
Jan 10, 2026

Auto Park Ford La Porte responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Auto Park Ford La Porte!

January 09, 2026

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Extremely easy to deal with and extremely nice! They were fast and the process smooth More

by ALEXROSALES1258
Service Price Transparency
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Recommend Dealer
Yes
Jan 09, 2026

Auto Park Ford La Porte responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Auto Park Ford La Porte to be a positive one. Please don't hesitate to reach out if you need anything else.

December 25, 2025

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Employee Rating

Great friendly fast and courteous service. Very thorough, and listened to my concerns. Everyone was great! More

by tinabit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 25, 2025

Auto Park Ford La Porte responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 12, 2025

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Employee Rating

Great people fast and careing service dept. Great bedside mannor.sales staff fantastic to deal with. Have used Tim M. for the last 37years More

by MRRAG88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Levi Archambeault, Robert Grooms, Brent Forry, Rick Kobold, Caleb Knapp , Matt in service. Tim M. In sales

Dec 12, 2025

Auto Park Ford La Porte responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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