William Awe

Horrible! !!!! My daughter was there to buy her first car with money she'd received from her father passing away recently. After a test drive she wanted to make !!!! My daughter was there to buy her first car with money she'd received from her father passing away recently. After a test drive she wanted to make an offer on the car. After our salesman going back to talk to someone over and over we decided to pay sticker price including tax,title and fees. Well Garth and the man behind the curtain decided they WOULD NOT sell us the car!!!!!! Informed us they had other people looking at it that had either a trade in or were financing. Garth sweetly said it was ours if we wanted to "up" the offer!! I felt so sad for my daughter that she witnessed the gross display of greed at Russ Darrow. More

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Needed to get into a new vehcile We had an evening appointment, they were prepared to look at our trade in, and knew that we were ready to make a deal. Bill had good follow through a We had an evening appointment, they were prepared to look at our trade in, and knew that we were ready to make a deal. Bill had good follow through and I am excited to be driving my new Mazda 6. Thanks! More

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Not a good dealership I traveled from Illinois to buy a used car and was not happy with the experience. When I asked about title, condition and car, I was lied to to get m I traveled from Illinois to buy a used car and was not happy with the experience. When I asked about title, condition and car, I was lied to to get me in there. When pointing out flaws and issues with their car, they were not negotiable and valued my car as “worthless.” Their actions and words showed me they don’t care for repeat business and just want a sale. Really low class act from Ben and other managers on taking their time and not fair appraisal for my car. Would not recommend at ALL! More

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Price Cheating On August 1st, 2019, I seached online and found a 2015 Mazda CX-9 with 34981 miles at Russ Darrow Mazda of Greenfield. The price for this car was $18, On August 1st, 2019, I seached online and found a 2015 Mazda CX-9 with 34981 miles at Russ Darrow Mazda of Greenfield. The price for this car was $18, 713 on Cars.com, Cargurus.com and Mazda offical website. I contacted them and was told the car was available. Then I went to this dealer and did test drive on several cars. I decided to buy the Mazda CX-9. William, the salesman, told me as I didn't take finiancing, the price went up by $500; nor I traded them another used car, the price went up by $1500. I felt cheated and negotiated with him. He insisted adding $2000 even if I took partial loan at their rediculous interest rate. So I gave up this trade. More ridiculously, the next day I recieved a call from them and told me I could now purchased the Mazda CX-9 by the online price. When I checked their website, they added $1100 to the initial price. They simply can not stop their cheating behavious. More

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Russ Darrow visit Russ Darrow Mazda is and always will be my dealership of choice for all my service needs. I have been coming to Russ Darrow for many years and have be Russ Darrow Mazda is and always will be my dealership of choice for all my service needs. I have been coming to Russ Darrow for many years and have been completely satisfied every time I stop in for a routine oil change or major repairs I can't say enough about the service department going above and beyond to ensure my Mazda is running smoothly for years to come. More

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Happy Overall Came looking for a specific car I found online. Car was unfortunately at a different location. Troy came out and offered to have someone pick it up, t Came looking for a specific car I found online. Car was unfortunately at a different location. Troy came out and offered to have someone pick it up, thus saving me a trip. William showed me a 2018 Mazda 6 GT while I waited for the other vehicle to arrive. Liked both vehicles but price was an issue. After some negotiating, we finally came to a price we both could agree upon. Both were professional throughout the transaction. I’m happy with my purchase. Recommended. More

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Bought two vehicles from Bill great salesman Just bought my Suzuki truck from Bill he showed me many great possibilities and helped me make my decision on my needs I am a return customer bot Just bought my Suzuki truck from Bill he showed me many great possibilities and helped me make my decision on my needs I am a return customer both thru Bill we also bought my wife’s car Nissan Quest from You guys Bill was our salesman for both My truck I took it off the lot within four hours of pick ing it out Finance guy very nice and got me done quick and sold me on a adding a three year warranty my truck is amazing thanks guys.. More

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Dishonest Dealership This dealership is dishonest. They are rude to their customers and they tell lies. If you want a car that isn’t a lemon (breaks down within 500 miles) This dealership is dishonest. They are rude to their customers and they tell lies. If you want a car that isn’t a lemon (breaks down within 500 miles) then stay CLEAR. More

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You will never ever find a better dealer Gary Woodward and William Awe were Heros to me today on the 16th anniversary of 09-11. My old car died exexpectedly Friday before and I was over stres Gary Woodward and William Awe were Heros to me today on the 16th anniversary of 09-11. My old car died exexpectedly Friday before and I was over stressed all weekend sue to not hearing from family in hurricane Irma's path. Needless to say, buying a car and dealing with "used car salesmen" was not what I had planned today. Both gentleman were helpful and professional and went far beyond to get me in a car I liked and could afford. Zero sales pressure!!! The best car buying experience I could have imagined for something so unplanned, and frankly, not wanted to have to deal with this weekend of all weekends. Thanks gentlemen for your kindness and professionalism. I would not have gotten thru this without your patience and helpfulness. More

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