Will Zeller

It was unclear what was required ahead of time to qualify for Ford Financing. I told Will the day before we purchased the vehicle I wanted both of our names on the financing in order register the car in both for Ford Financing. I told Will the day before we purchased the vehicle I wanted both of our names on the financing in order register the car in both names. I did receive a text from Will a couple hours prior to picking up the vehicle. informing me to remove the freeze from Experian. Unfortunately, I didn't see the text until we were at the dealership. I was able to remove the credit freeze. Only when we met with Blake, were we informed that Ford required my wife to have her credit freeze removed as well. She did not have the information with her to do that. The options were to leave and return on a different day when we had our credit freeze removed. Or put the financing in my name only for Ford approval and complete the sale. It was disappointing but we completed the financing in my name only. It would have been nice if we had the financial requirements prior to going to the dealership to complete the sale of the vehicle. If someone would have informed us that the credit freeze had to be removed from both credit accounts the day before we would have be done prior to going to pick up the car. The people were nice and good to deal with. I wish we were better prepared ahead of time. It would have gone better for everyone. This was a learning experience for us as well. Roger More

by slider227 Verified Customer Verified Customer

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Our car was on its last leg and after a long day at other dealerships, we found our answer at city ford. Will was extremely understanding and knowledgeable throughout the whole process. Mckade was incredible dealerships, we found our answer at city ford. Will was extremely understanding and knowledgeable throughout the whole process. Mckade was incredible as well answering any questions we had when we came back. Fantastic employees they have there. More

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I was about 3 hours away from the dealership. Will made the virtual buying process a piece of cake. When I arrived to pick up the car, it was as described. Good place to do business! Will made the virtual buying process a piece of cake. When I arrived to pick up the car, it was as described. Good place to do business! More

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From the first interaction on the phone I could tell Will was going to do anything he needed to do to help me. He made the process smooth and simple. He ever checked on me after the sale and got my only conc was going to do anything he needed to do to help me. He made the process smooth and simple. He ever checked on me after the sale and got my only concern taken care of. We will surely make the drive over to see him again! More

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Why go anywhere else? They had exactly what I was looking for and were absolutely fair about the whole thing. Their inventory is second to none. Will made the process supe They had exactly what I was looking for and were absolutely fair about the whole thing. Their inventory is second to none. Will made the process super smooth and transparent. Looking forward to serving with them as well. More

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Will Zeller and the team at city ford made my purchase a breeze. He kept his promise of keeping me inside my budget and made me his number 1 priority. They have a customer for life. breeze. He kept his promise of keeping me inside my budget and made me his number 1 priority. They have a customer for life. More

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City auto mall really showed what a dealership is supposed to be about. They had the car detailed ans serviced well and ready to go. I appreciate the up front and honesty displayed from Will as well. supposed to be about. They had the car detailed ans serviced well and ready to go. I appreciate the up front and honesty displayed from Will as well. More

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First time buying a car and got referred in here from a friend. They took great care of me as expected and will absolutely be back when it's time to upgrade. friend. They took great care of me as expected and will absolutely be back when it's time to upgrade. More

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City ford has always serviced our vehicles well so when it was time for a new car, they were the easy choice. Will and Travis made the financing smooth and hassle-free. it was time for a new car, they were the easy choice. Will and Travis made the financing smooth and hassle-free. More

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Will helped me get into the car of my dreams with ease! Professional from beginning to end, they treated us like family. Professional from beginning to end, they treated us like family. More

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