Will Soong

Great service. Service advisor let me know what to expect.. car was ready when expected Service advisor let me know what to expect.. car was ready when expected More

by donnalching Verified Customer Verified Customer

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Windward ford service team was knowledgeable and took the time to explain everything clearly, which I really appreciated. time to explain everything clearly, which I really appreciated. More

by ADR Verified Customer Verified Customer

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Appreciate the customer service I love the honest and fair work the service department provided me. fair work the service department provided me. More

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They were patient with my concerns, forthright in their service recommendations, with professional maintenance results. service recommendations, with professional maintenance results. More

by JKBONNER Verified Customer Verified Customer

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Excellent service department. Treated me like a friend and not a dollar sign. Will is the best service advisor I have dealt with in 30+ years. Treated me like a friend and not a dollar sign. Will is the best service advisor I have dealt with in 30+ years. More

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Will and Jessica at service department are always professional and eager to assist. It’s always a pleasure bringing in my car for maintenance. This time around, it was for service due to a recall a professional and eager to assist. It’s always a pleasure bringing in my car for maintenance. This time around, it was for service due to a recall and to honor their warranty. My Maverick was in service for an extended period but Jessica kept me informed with status updates so I could plan accordingly. I’m glad that I purchased my vehicle from this dealership and get to have it serviced at this location. Guy and his team do an excellent job! More

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They have a qualified staff of mechanics and technicians. Just not enough of them. Our new 2024 F150 Lightning was in the shop for a week. Just not enough of them. Our new 2024 F150 Lightning was in the shop for a week. More

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Very helpful staff. Courteous and knowledgeable. Attentive to customer’s needs. Accurate about completion of work scheduled. Courteous and knowledgeable. Attentive to customer’s needs. Accurate about completion of work scheduled. More

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Windward Ford of Hawaii delivered the friendliest, most professional, and efficient car-buying experience I've ever had in my three plus decades of buying cars! Trevor, Will, and Guy made the entire proces professional, and efficient car-buying experience I've ever had in my three plus decades of buying cars! Trevor, Will, and Guy made the entire process seamless and welcoming. They made me feel like Ohana! I have found my car buying and service HOME at Windward Ford of Hawaii! More

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I called requesting service for my 2018 Ford Escape SUV. I spoke with Advisor Will Soong. He was courteous and professional. He explained in details what need to be done in away than I can understand. My ve I spoke with Advisor Will Soong. He was courteous and professional. He explained in details what need to be done in away than I can understand. My vehicle was finished ahead of estimated time given. Excellent service. More

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