Will Snow

Overall nice experience. The team was helpful and it was a low pressure buying experience. The team was helpful and it was a low pressure buying experience. More

by uvafalcon Verified Customer Verified Customer

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Had an appointment and it took them a long time to even see me. I was then assigned to a different person. I had a vehicle I had interest in, they did show it to me and it worked out on that part to some e see me. I was then assigned to a different person. I had a vehicle I had interest in, they did show it to me and it worked out on that part to some extent. I had questions on the car and trim, and no one seemed to know the answers to well or wasn't even interested in looking for the answers. Turns out I would've bought a higher trim, but I guess they lost that sale. When proceeding to actually buying the car, it took a long time to do anything. They were trying to get me to sign papers before I knew the actual price for the car, without telling me how much they would pay for my trade in. I requested that and we agreed on terms. Took me another long wait to be able to talk to the guy that deals with the paperwork and on my agreed package I was promised a 3 year Maintenance plan (simple oil changes, etc) that no one has even talked to me about the appointments or setting up anything yet, which I am honestly afraid they will not honor their promise. To pick up the car, again, they seemed to rush me and wanted me to accept the car before checking if everything was ok with it and all. Nothing was explained to me and the whole process seemed just a formality to get me out of there. More

by GMM Verified Customer Verified Customer

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Ralph and Eric were awesome. They showed me 3 different SUV test drove 2 and purchased the Sorrento the next day. It took less than 2 hours. They showed me 3 different SUV test drove 2 and purchased the Sorrento the next day. It took less than 2 hours. More

by garyskid48 Verified Customer Verified Customer

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After seeing Michael Crawford handle the car buying complexities smoothly, I said: YOUCANDOIT! RIGHT NOW. complexities smoothly, I said: YOUCANDOIT! RIGHT NOW. More

by rd4775 Verified Customer Verified Customer

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some of the sales people are very good but there’s one of them that does not have any customer service them that does not have any customer service More

by douglas.tyler6 Verified Customer Verified Customer

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no high pressure sales tactics very important for my wife, especially.easy when Jailan wasn't available wife, especially.easy when Jailan wasn't available More

by smwelch Verified Customer Verified Customer

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Had to pay in full because Fiesta insisted I finance through them, ridiculously annoying policy through them, ridiculously annoying policy More

by byersk63 Verified Customer Verified Customer

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💕 My experience was pleasant, friendly Caring Understanding I could see why it’s a family friendly.I’ve never been able to go to dealership without getting a attack with the workers, My experienc Understanding I could see why it’s a family friendly.I’ve never been able to go to dealership without getting a attack with the workers, My experience at Kia was a lot different they didn’t pressure me in buying a vehicle. They were very helpful then anything. I finally found a dealership that I feel comfortable at. Thank you so so much for all your help in helping me find my dream car. I just want to thank everybody that helped me that day. I will most definitely recommend Kia to all my friends and family… And I hope they continue in helping me throughout my journey… Sincerely, 🌹Rosemary A Garcia 💕🫶🏼😍🚙 More

by purple021964 Verified Customer Verified Customer

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Simple process, Jose was very professional with his work. I like everything about the process. I like everything about the process. More

by AMOATENGKWADWO76 Verified Customer Verified Customer

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Took way too long, no car wash service provided which is included in the contract, no car cleaning on the inside. I would not recommend the company to purchase a car from nor get service from. included in the contract, no car cleaning on the inside. I would not recommend the company to purchase a car from nor get service from. More

by desiree fernandez Verified Customer Verified Customer

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