Will Rich

First interaction was the sales general manager, Paris Tato, reaching out from an online inquiry. He answered my questions (which other car dealerships failed to or didn’t answer entirely) fully and reach Tato, reaching out from an online inquiry. He answered my questions (which other car dealerships failed to or didn’t answer entirely) fully and reached back out quickly, making it an easy decision to come in. the sales man, Will Rich, had an easy no-pressure approach, which left us at ease and made the process more enjoyable. At every touch point, the staff were inviting and easy to work with and really made the car-buying experience a great one. More

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Will was super helpful! He was able to address my needs and provide a lot of options. He was able to address my needs and provide a lot of options. More

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Their salesman, Will Rich has been most patient, not pushy, total gentleman with answers to my many queries and questions. I had other cars to bow at Edmunds etc. And chose to keep the business here bec pushy, total gentleman with answers to my many queries and questions. I had other cars to bow at Edmunds etc. And chose to keep the business here because I like the car and wish Will to get the sale. We have been here since 11AM, and paper is just being completed. He has not gone rogue, as lesser men may have. Also Steve and Dave put in some time as well. I have been bested as would have liked a deeper discount, but… Oh Well! Yeah… Heritage Subaru. I’ll send business to you if possible More

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It’s awesome and I love my experience with mousa. He really gave me the best service rver He really gave me the best service rver More

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Very easy to work with. Good price and honesty in the way they sell cars. Good price and honesty in the way they sell cars. More

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Musa the one you wanna get a car from,very helpful and willing todo what it takes 🤗 willing todo what it takes 🤗 More

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Very good customer service is great I will purchase again from heritage Subaru Catonsville again when I from heritage Subaru Catonsville again when I More

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Very good I will go there again to speak to someone from heritage Subaru Catonsville heritage Subaru Catonsville More

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I want to thank Inam Islam for all his help putting our sale together. He went out of his way to make it happen. Also I want to say thanks to Will Rich for his help with the sale and going over everything sale together. He went out of his way to make it happen. Also I want to say thanks to Will Rich for his help with the sale and going over everything with the car and all the details. Also a big thanks to Bryan Engle and the finance dept. for all that they did. We have a Subaru dealer 7 miles from us but we got a much better deal and Customer Service from Heritage who was 145 miles from us and did the whole deal over the phone and e-mails. This is a very go dealership who works together. Thanks again Jeff & Wendy R More

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Will Rich was great! He responded to my emails and called me back very quickly. He answered all of our questions thoroughly. It was a great experience! called me back very quickly. He answered all of our questions thoroughly. It was a great experience! More

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