Will Monske
Will Monske at Ken Ganley Ford Parma
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Will Monske

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.4
46 Reviews
4.4

46 Reviews

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46 Reviews of Will Monske

September 24, 2024

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Employee Rating

I found that making the appointment was difficult. After three phone tries I had to stop in to get one. More

by DEBBIESAM
Service Price Transparency
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Recommend Dealer
Yes
Sep 25, 2024

Ken Ganley Ford Parma responded

Debbie, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 24, 2024

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Great staff! Please retain all of the Bob Gillingham people. They are wonderful. We have worked with this dealership for years and have always received such great More

by JOHNP19
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rich Vargo, Ken Stafford

Sep 25, 2024

Ken Ganley Ford Parma responded

John, Thank you for choosing Ken Ganley Ford Parma. Your service feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 22, 2024

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I have had the pleasure of dealing with George numerous times, and every time he has been incredible. Super helpful, kind and knowledgeable. Thanks George for a job well done! More

by DUGANSHOME10
Service Price Transparency
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Recommend Dealer
Yes
Sep 23, 2024

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that George met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

September 22, 2024

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Wil as always was so helpful. He went way above and beyond with my car repair and made sure I was taken care. He explained everything my car needed and helped me pick out the righ More

by DUGANSHOME10
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, George Hadgigeorgiou

Sep 23, 2024

Ken Ganley Ford Parma responded

Thank you! Will and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

September 22, 2024

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Very very pleased with my service at Ken Ganley Ford Un Parma Ohio, I will be purchasing my new truck from you! More

by HOLSTEINFARMS28
Service Price Transparency
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Recommend Dealer
Yes
Sep 23, 2024

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Parma to be a positive one. Please don't hesitate to reach out if you need anything else. Congratualtions on your new truck!

September 17, 2024

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Our service was excellent! Everyone was professional and the communication we received was great! Thank you again! More

by Anna King
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Recommend Dealer
Yes
Sep 18, 2024

Ken Ganley Ford Parma responded

Anna, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

September 11, 2024

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Very dissatisfied with the "scare" tactics used. I came in for an oil change (which was almost $140) they upsaled me by that telling me I Needed a cabin air filter for an additional $40 and then Wa More

by VEGASJENN3
Service Price Transparency
Service Time
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Recommend Dealer
No
Sep 13, 2024

Ken Ganley Ford Parma responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

September 07, 2024

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Everyone super friendly and super helpful, especially the service people. It’s my & my family’s go to dealership. More

by CHRISTYD228
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Recommend Dealer
Yes
Sep 09, 2024

Ken Ganley Ford Parma responded

Hi Christy: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Sep 09, 2024

Ken Ganley Ford Parma responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 06, 2024

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Did a great job thank you. I will be returning the next time I need service. More

by Joedivincenzo
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Recommend Dealer
Yes
Sep 06, 2024

Ken Ganley Ford Parma responded

Thank you for your very kind review, Joe! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

September 02, 2024

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My small business has been using ganley for decades after both vehicles currently there are completed properly we will no longer be using ganley More

by GETZEN1983
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: George Hadgigeorgiou

Sep 06, 2024

Ken Ganley Ford Parma responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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