Will Gwaltney III
Will Gwaltney III at Niello Volkswagen
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Will Gwaltney III

Business Manager

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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4.7
28 Reviews

Dealership Experience

3 yrs, 2 mos

4.7

28 Reviews

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28 Reviews of Will Gwaltney III

November 22, 2024

Dealership Rating
Employee Rating

Always treated like a friend returning to “family”. Even employees from Roseville VW still greet me by name and a smile. This service was a short one as it only involved programming a key fob that wa More

by SJHGRANITEBAY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Niello Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

November 01, 2024

Dealership Rating
Employee Rating

From the moment I came to your location Nathan was incredibly helpful and kind. He made the process easier than I could have imagine and made me feel comfortable throughout the process. He genuine car More

by CAPOLANCO73
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alvarenga , Nathan, Sales Rep

Nov 03, 2024

Niello Volkswagen responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello Volkswagen! Scott Russo General Manager srusso@niello.com

October 04, 2024

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Employee Rating

Every person that helped us at the dealership was very courteous and helpful. They kept searching for the best solution to make our purchase possible. More

by LUDIWALLIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 04, 2024

Niello Volkswagen responded

It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello Volkswagen! Scott Russo General Manager srusso@niello.com

October 01, 2024

Dealership Rating
Employee Rating

Jose is a true professional and has taken excellent care of me and my wife with the purchase of our Atlas. I would gladly have Jose help me with my next VW purchase. More

by breaux.tyler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Soriano, Carlos Alvarenga

Oct 02, 2024

Niello Volkswagen responded

Thank you so much, Tyler, for your kind words for Jose and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again! Scott Russo General Manager srusso@niello.com

September 26, 2024

Dealership Rating
Employee Rating

Jose of Niello went the extra mile for us. Allowed us multiple test drives int he same day, took note of our concerns with the car and attended to them, and stayed 2 hours past their schedule More

by DeeDubs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Balassi , Jose Soriano

Sep 27, 2024

Niello Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Scott Russo General Manager srusso@niello.com

September 16, 2024

Dealership Rating
Employee Rating

Great people and great service. They are very flexible and respect people's time. Highly recommend! More

by VAN.SON.CSC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Soriano

Sep 17, 2024

Niello Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volkswagen. Scott Russo General Manager srusso@niello.com

September 07, 2024

Dealership Rating
Employee Rating

Did not help me out at all with battery replacement and should have been covered under warranty and did the minimum to make the customer happy I will be contacting BAR to resolve issue More

by abdulibrahim34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 11, 2024

Niello Volkswagen responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

August 31, 2024

Dealership Rating
Employee Rating

Great service communication was on point and they all stayed late for the sale . Thank you More

by ORTIZMORGAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 01, 2024

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Scott Russo General Manager srusso@niello.com

August 13, 2024

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Employee Rating

excellent work by the entire team and i love this dealer ship thanx again jose More

by SGAGAN1000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 13, 2024

Niello Volkswagen responded

Thank you so much for your kind words for Jose and for taking the time to leave us this wonderful feedback! Scott Russo General Manager srusso@niello.com

August 06, 2024

Dealership Rating
Employee Rating

All employees were friendly and helpful. They went out of their way to make sure we were comfortable when we were waiting for next steps. More

by CARIDAVIS3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Soriano

Aug 06, 2024

Niello Volkswagen responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Jose, WIll and our team at Niello Volkswagen are glad to have you as a customer. Scott Russo General Manager srusso@niello.com

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