Will Collier
Will Collier at Findlay Toyota
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Will Collier

Service Consultant

Findlay Toyota

7733 Eastgate Rd
Henderson, NV 89011

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4.8
72 Reviews
4.8

72 Reviews

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72 Reviews of Will Collier

February 04, 2025

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Employee Rating

Poor time management lack of communication not horrible but needs improvement they would not communicate with me directly they quoted me 30 minutes to an hour I was at the dealer for almost 4 hours More

by LYNNHUNSAKER866
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Recommend Dealer
No

Other Employees Tagged: Tyler Campuzano, Natalie Arenas

Feb 05, 2025

Findlay Toyota responded

Hello, Thank you for bringing this matter to our attention. We're sorry we failed to meet your expectations We take all reviews seriously and will use them in our continuous improvement efforts. We are truly sorry for the inconvenience and hope to offer you better service/ better experience in the future.

January 29, 2025

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I got a next day appointment and got my car in and out in one day. It is old and I wanted to do maintenance and make sure it was road worthy. Very courteous staff and I feel I can trust them to do good work More

by Cheryl.raether
Service Price Transparency
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Recommend Dealer
Yes
Feb 03, 2025

Findlay Toyota responded

Cheryl, As a valued loyal customer we're glad that we could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

January 26, 2025

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Was promised will be done in 5 hours but extended d next day, Ok also. More

by Claudio
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Nguyen

January 23, 2025

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Excellent service & communication. Great, responsive staff. Love the pick up and drop off service as well More

by GAIL70
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tim McFadden

Jan 23, 2025

Findlay Toyota responded

Thank you for leaving your 5 STAR review. We’re grateful to have you as a valued customer. Please don’t hesitate to reach out to us if there’s anything else we can assist you with. We look forward seeing you again soon. K Thomas – Customer Relations Specialist

January 15, 2025

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Excellent customer service. Friendly staff. Will buy my next car from Findlay. Miss the funny ads on tv More

by TWCHEND
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Recommend Dealer
Yes

January 15, 2025

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Very easy drop off. Will contacted me before 7am to let me know he was on top of it. My car was ready by 1030am. Thankful for the experience. More

by EDDIE59
Recommend Dealer
Yes

Other Employees Tagged: Will Collier

Jan 17, 2025

Findlay Toyota responded

Thank you for feedback and leaving your 5 STAR review for Will Collier. I'm sure he'll be happy to know that he was able to meet your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. K Thomas- Customer Relations Specialist

January 13, 2025

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Got all the work done as per promised. . making appointment was easy and great communication More

by MATHEW.LV
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Recommend Dealer
Yes

January 13, 2025

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Will did a great job in informing of the technicians finding. He was courteous and patient. More

by RUBINDIEGO
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Recommend Dealer
Yes

January 01, 2025

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A $99 diagnostic fee, for something I diagnosed myself? Absurd. “Recommending” $1k in services on a truck that only has 40k miles? Flat out insulting. Either this dealership thinks women car owners are dum More

by NO20
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Recommend Dealer
No

December 31, 2024

Dealership Rating
Employee Rating

Will was excellent and communicating with me on my services. I was out of town when my vehicle was getting work done but Will made sure it was ready before I got back into town. More

by SD_SOLIZ
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Recommend Dealer
Yes

Other Employees Tagged: Tanya Reilly

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