Will Andrews

Second vehicle leased from Bob Maxey Ford and had great experiences both times. We ordered both vehicles based on previous lease turn-in dates, and our sales representative Will Andrews timed both new veh experiences both times. We ordered both vehicles based on previous lease turn-in dates, and our sales representative Will Andrews timed both new vehicles to come in right when the current leases were up. Will is so great to work with, and he works hard to make you happy. I always second guess my vehicles, especially if there is a lot of time to wait after ordering, and he does his best to accommodate my questions. He is my go-to guy. So if you’re in the market for a new vehicle, I absolutely recommend Will at Bob Maxey! More

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Great service and follow-up from salesman. Service is great when needed. Convenient appointments without long waits. Service is great when needed. Convenient appointments without long waits. More

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Will Andrew's my sales rep was amazing he went abive and beyond to make sure my repairs were done in a timely manor. Also he was very accommodation g when it came to securing us a vehicle my whole family co beyond to make sure my repairs were done in a timely manor. Also he was very accommodation g when it came to securing us a vehicle my whole family could utilize More

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No nonsense, very professional, courteous attendant to the customer's wants and desires. They are willing to work a deal and make sure the vehicle that you want is the one that they obtain from either the the customer's wants and desires. They are willing to work a deal and make sure the vehicle that you want is the one that they obtain from either their or the surrounding area's inventory. I found them to be very easy to work with, make the purchasing experience very efficient. Would zi buy another vehicle from Bob Maxey Ford? Absolutely!!! More

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Took my new 2024 Maverick for its first oil change back on 5/31/24. I brought it in with only 3000 miles on it I just wanted the oil and filter changed nothing else as it wasn’t ready for a tire rotation. on 5/31/24. I brought it in with only 3000 miles on it I just wanted the oil and filter changed nothing else as it wasn’t ready for a tire rotation. I waited over 90 minutes for the service and I got up to look to see if it was in the parking lot when finished it was so I went to the service desk the advisor kind of looked surprised to see me I wondered if he forgot that I was in the waiting room. The dealership offers a complimentary car wash with any service it did a very poor job cleaning it I went and asked for them to wash it again which they did. This is the second time I have had not so good experience with the service department the first incident was with my wife’s Escape. I think it’s time for me to find another dealership. More

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This was our first experience with Bob Maxey Ford and our salesperson, Will Andrews, was excellent. We were please with the entire experience from trade in value through financing options and Will Andrews e salesperson, Will Andrews, was excellent. We were please with the entire experience from trade in value through financing options and Will Andrews even drove the car to the house and exchanged vehicles on a Friday night. Everything was excellent. More

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I am very happy with my Ford Explorer. I was not happy at all with the way I was treated by the used car manager. I was pressured by him to take delivery of the car in one day or he was mo I was not happy at all with the way I was treated by the used car manager. I was pressured by him to take delivery of the car in one day or he was moving to the next buyer that was interested in it. I looked at the car on a Monday and was not able to drive it because it had not gone through inspection yet. I still put a $500.00 deposit on the car. I came back to Bob Maxey as soon as the New Car salesman I was working with called me on Tuesday morning, after it came out of service. I drove the car and decided I would purchase it. At that point I told Will I may not be able to get the car until Wednesday since I had to go back to work and try to get all the paperwork in order, insurance, loan from my CU, and a ride back to the dealer to pick it up. That's when I was told "the used car manager would sell the car if I didn't take delivery of it by the end of that day" Tuesday. I still made the purchase. I did tell the finance guy in used cars that I was not happy with the way I was treated by the used car manager and was given excuses. I knew Will in New Cars and worked with him before, and a friend told me Will was a good guy to work with. I would never purchase a used car from Bob Maxey Used Cars, I would work with New Cars again. Also, I told the New Car Manager what was happening, and he did tell me if I could not make everything happen on Tuesday, the car would be there waiting for me on Wednesday or Thursday. More

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Working with Will Andrews went well. Will has good people skills and is a good listener when it comes to people's needs and keeps it simple. I appreciate the effort he gave to make it co Will has good people skills and is a good listener when it comes to people's needs and keeps it simple. I appreciate the effort he gave to make it convenient for me to understand what to do to move forward with my car and I appreciate his flexibility working with my schedule. Thanks so much! More

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Have been a customer here for a few years. Buying my 2nd used Truck here today! They are a great team! Scott and Steve Azar and the rest of the sales team are super friendly and knowledgeable! Buying my 2nd used Truck here today! They are a great team! Scott and Steve Azar and the rest of the sales team are super friendly and knowledgeable! Thanks for your help everyone!! More

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Loving my new Ford Escape Platinum! ! Drives so smoothly! Just a perfect fit for me and my driving needs! Love my dealer and all the staff at Bob Maxey. They go the extra mile to help ou ! Drives so smoothly! Just a perfect fit for me and my driving needs! Love my dealer and all the staff at Bob Maxey. They go the extra mile to help out with any of my needs. More

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