Wilfred Morgan

Amazing place to get a car could not of been happier about my experience top notch about my experience top notch More

by JOEYMACMAN Verified Customer Verified Customer

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I thought they were really nice until. We look in the back of our truck after leaving and the dirt and mcdonalds bag was still in the back. They never washed the bed of the truck. We bough We look in the back of our truck after leaving and the dirt and mcdonalds bag was still in the back. They never washed the bed of the truck. We bought a used truck very nice but salesman LIED. Was this used to tow? No. Had 5000 miles of towing. Said they would touch up running board didn't. We were told they would send the paint. Didn't get it. Called and asked for keys to side boxes of truck person didn't want to speak with my husband. We never recieved the paint. We didn't ask to take vehicle home that day. I also asked for pricing on new truck wouldn't give me quote. We like our truck but look at everything before you leave lot. More

by virginialcooper Verified Customer Verified Customer

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My experience in purchasing a used pickup from Security Dodge was far better than the internet lead me to believe it would be and I am SO thankful I ignored the troll reviews. I'm going to write too much i Dodge was far better than the internet lead me to believe it would be and I am SO thankful I ignored the troll reviews. I'm going to write too much in this, so I'll leave the "Too long; didn't read" at the top. Tl;dr - Online reviews were very bad but I gave them a try anyway and I had a solid experience before, during, and after my purchase. I had a minor mechanical issue upon leaving the dealer and they fully stood by the repair in a completely different state. Couldn't be happier with my truck and I wouldn't hesitate to do business with them again. I recently decided to trade in my 2016 Ram 1500 for a newer model and searched extensively for the right truck. After a challenging process with various dealers, I found the truck I wanted at Security Dodge. Despite their poor reviews on Google and Yelp, something nudged me to give them a chance. In our initial conversation, we discussed my trade-in and the new truck, including potential trade-in value and purchase price. I emphasized that since I was driving four hours, I wanted to finalize as much as possible beforehand. They were accommodating, and we agreed on terms which they confirmed via email. Although I felt my trade was slightly undervalued, I acknowledged my perception might be biased. Will Morgan was my main contact, and he showed respect and professionalism throughout the process. He wasn't pushy and handled everything with integrity. Will was knowledgeable about the vehicle and got answers from others when needed. If you can work with a specific salesperson, I recommend Will. They even offered more for my trade-in than initially quoted, which was a pleasant surprise. Overall, my experience was very good, around 4.5 stars. However, I was surprised by the inappropriate language in the showroom, especially with children present. It wasn't rampant, but I heard staff use the F-word multiple times. Also, my son and I had a good laugh when a manager told a staff member they couldn't nap in a showroom car hahaha. The only other minor issue was the time it took to complete the sale. As an out-of-state buyer, there might have been additional steps, but we arrived at 10 am and didn't leave until around 6 pm due to a mechanical issue. Although not their fault, they tried to expedite the process which leads into the next reason I was so happy with them. While I was having my financing meeting (very easy and straight forward by the way), they were prepping the truck for my departure and discovered that the AC was not functioning properly. At this point, it was around 4pm on a Saturday so all the service folks left a while ago and options were limited. Will and Anthony Capanelli tried for a while to charge the AC lines and get me running, but around 6pm it was time to wrap it up. They generously offered to get me a hotel so they could fix it, but I had to decline and drive home. We agreed on a proposed solution to go to a local dealer and they would cover the repair. Fast forward two weeks and my truck is fully functional and cold again! During the whole process, Michelle Scalise stayed in contact with me via email and ensured I was fully taken care of until I told her the truck was fixed. If you're hesitating on purchasing a vehicle through Security Dodge, DON'T! They did everything I would hope a car dealer would do before, during, and after a sale. Thank you all for such a great experience! More

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If you go to security dodge ask for Chris Salma he was a great help the whole staff was amazing to be honest i see why they are the best dealer ship in the world great help the whole staff was amazing to be honest i see why they are the best dealer ship in the world More

by TJ Verified Customer Verified Customer

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Absolutely one of the best dealers on Long Island. Courtesy integrity kindness caring solely about the customer Courtesy integrity kindness caring solely about the customer More

by JMAZZU55 Verified Customer Verified Customer

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Very professional, I bought a 2018 ram 2500 and unfortunately had a few problems. I spoke to the manager and paid to get everything fixed. Definitely care about their customers! Overall very happy unfortunately had a few problems. I spoke to the manager and paid to get everything fixed. Definitely care about their customers! Overall very happy with my truck and sales person was very nice and polite. I have nothing bad to say! More

by John S Verified Customer Verified Customer

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Excellent customer service. The trade in was very fair, and the financing was excellent. An overall pleasant experience. The trade in was very fair, and the financing was excellent. An overall pleasant experience. More

by Jonathan1071 Verified Customer Verified Customer

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Amazing work. Your reviews speaks volumes. It’s great to see you thrive and well! Keep it up -Stephanie A Your reviews speaks volumes. It’s great to see you thrive and well! Keep it up -Stephanie A More

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Salesman Will Morgan was very good helped me find the truck I wanted He let me know my payments would ,and was within $20.00 . I was pleased with everyone I delt with .i am very pleased with my purcha truck I wanted He let me know my payments would ,and was within $20.00 . I was pleased with everyone I delt with .i am very pleased with my purchase . Thanks Will More

by markelmen59 Verified Customer Verified Customer

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They made everything really easy and they were really understanding about my payment method. I love the car so far and my kids love it too! So much more space I live in a complex so I don’t have a washer understanding about my payment method. I love the car so far and my kids love it too! So much more space I live in a complex so I don’t have a washer and dryer in my apartment and I was to fit all the laundry baskets in the backseat! I was never able to do that in my Tucson!! More

by hanheitmuller Verified Customer Verified Customer

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