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Wilber Escobar
41 Reviews
41 Reviews
Write a ReviewDealership Experience
7 yrs, 2 mos
Industry Experience
13 yrs, 8 mos
Languages Spoken
English
41 Reviews of Wilber Escobar
December 11, 2024
This is the fifth car we have bought from Westside Lexus. We have been happy with them. The service department tends to upsell their services and I think recommend unnecessary repairs and maintenance. The se We have been happy with them. The service department tends to upsell their services and I think recommend unnecessary repairs and maintenance. The service fees are also very expensive More
by Abi
Verified CustomerOther Employees Tagged: Shekhar Shroff, Jeff Jones, Renzo Heredia
December 03, 2024
I've been buying Lexus autos for the last 25 years and Westside Lexus does not disappoint. Purchasing and service are easy with no surprises and no xx. Westside Lexus does not disappoint. Purchasing and service are easy with no surprises and no xx. More
by tblizzard
Other Employees Tagged: Alex Winnicki, Dominic Thornton
July 29, 2024
I took in my 2005 RX for an engine light issue and expected to drop off my car and leave with a loaner car, as the scheduler said when I made my appointment. But the service advisor obviously did no expected to drop off my car and leave with a loaner car, as the scheduler said when I made my appointment. But the service advisor obviously did not want to work on my "old" car and told me that loaners are only given to people who service their car. I would have to wait 2 hours for the diagnostics to see what was causing the engine light and then agree to service it before I could leave with a loaner car. The only reason I was there was to have my car fixed. Turns out they are owned by the same family that owns Northside Lexus, and Northside told me that they do not work on older cars. So, Wilbur did not explicitly say that they would not service my car, but he was not making me feel welcome. NEVER AGAIN will I go to Westside Lexus dealership for anything. More
by xmartinezcpa
July 07, 2024
Been a customer since 1999… always professional, knowledgeable and friendly! Look forward to many more years! knowledgeable and friendly! Look forward to many more years! More
by carolyn_v53
Other Employees Tagged: Alex Winnicki, Sam Chau
February 15, 2024
Wilbur was excellent with explaining the issue with my car. He sent me home in a rental while they ordered the parts and serviced my vehicle. He kept me updated with the status of my car. car. He sent me home in a rental while they ordered the parts and serviced my vehicle. He kept me updated with the status of my car. More
by CHRISTINAABUATA
December 14, 2023
This was the third car we have purchased from Westside Lexus. Every experience has been excellent. Lexus. Every experience has been excellent. More
by dds_sr
Other Employees Tagged: John Parish
August 25, 2023
Great customer service with no haggle needed for my purchase. Shanon was very professional and explained everything to me regarding the car that I’m interested in. He gave me all the options that I hav purchase. Shanon was very professional and explained everything to me regarding the car that I’m interested in. He gave me all the options that I have and he showed me that cars that I was interested in and I test drove the car and finally bought it. The finance department was equally fast and easy. More
by IZZY4U88
Other Employees Tagged: Shannon George
June 17, 2023
Ours was a complicated transaction that Jeff handled smoothly and to our mutual satisfaction. He came highly recommended and surpassed all expectations. This is the third car I’ve bought from Westside L smoothly and to our mutual satisfaction. He came highly recommended and surpassed all expectations. This is the third car I’ve bought from Westside Lexus and I will continue to recommend them. More
by dottieerwin
Other Employees Tagged: John Loving, Sam Chau , Jeff Margolis
January 13, 2023
My 4th car purchased from Jeffrey! Always a great and easy experience! Worth the wait! Always a great and easy experience! Worth the wait! More
by cperkins2
Other Employees Tagged: Fred Hernandez, Jeffery Byers
November 28, 2022
Westside Lexus Service and Wilber Escobar have always given us the best service! Wilber Escobar is always excellent, professional, and courteous. We have been a satisfied customer since 2010 and are ver given us the best service! Wilber Escobar is always excellent, professional, and courteous. We have been a satisfied customer since 2010 and are very well pleased. Truly a team in every way. More
by RICHARD UPTON
