

Dealership Experience
9 yrs, 9 mos
Industry Experience
31 yrs, 5 mos
1,197 Reviews
Write a Review1197 Reviews of Wil Jones
April 18, 2025
They are always helpful, kind, and courteous. They answer all my questions. It’s easy to set up appointments. They always follow up after the appointment. They answer all my questions. It’s easy to set up appointments. They always follow up after the appointment. More
Other Employees Tagged: Caitlin Landis
April 18, 2025
North Penn Mazda provided excellent service and was very efficient getting the job done on time. efficient getting the job done on time. More
Other Employees Tagged: Caitlin Landis, Mike Emfinger
April 15, 2025
As always I got an appointment right away, in fact it was next day as I had realized my inspection was over due. I dropped off the night before, got a video the next morning showing clearly what the issues w next day as I had realized my inspection was over due. I dropped off the night before, got a video the next morning showing clearly what the issues were. Wil called to follow up shortly thereafter and my car was done about noon. Many people l speak to ask my opinion about my car mechanic and are surprised that I use my car dealership. It seems most have a bad reputation so I say 'you are just clearly going to the wrong one, try North Penn! As a side note, Wil has been working with me since the beginning or close to, and that is a testament to your company as well. Bad companies don't keep employees long! More
Other Employees Tagged: Wil Jones
April 11, 2025
Every time I bring my car in for service, the customer service is fantastic. Great communication and transparency. service is fantastic. Great communication and transparency. More
Other Employees Tagged: Amanda Young, Caitlin Landis
April 10, 2025
Excellent customer service. Wil was thorough explaining what needed to be done and respected having pictures taken and sent to me of the body work done before my back bumper was Wil was thorough explaining what needed to be done and respected having pictures taken and sent to me of the body work done before my back bumper was put back on. Very professional and happy with the work done. More
Other Employees Tagged: Wil Jones
April 08, 2025
Outstanding. From the moment I step out of my car at the service department. everybody was very friendly, professional, knowledgeable, and helpful. Thank you From the moment I step out of my car at the service department. everybody was very friendly, professional, knowledgeable, and helpful. Thank you More
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