Whitney Robinson
Whitney Robinson at INFINITI Stuart
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Whitney Robinson

Service Advisor

INFINITI Stuart

3970 SE Federal Hwy
Stuart, FL 34997

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4.6
340 Reviews

Whitney is a passionate advocate for exceptional customer experience, driven by a deep understanding of empathy, communication, and problem-solving. With a natural ability to connect with people and a commitment to going above and beyond, Whitney has built a reputation for delivering personalized, thoughtful service that leaves a lasting impact. Whitney believes that every interaction is an opportunity to create a positive and memorable connection. Whether it’s resolving challenges, anticipating needs, or simply lending a listening ear, she is committed to ensuring that every customer feels valued and understood. Her ability to navigate complex situations with grace and her unwavering focus on putting people first make her a trusted partner in delivering exceptional service.

Dealership Experience

11 yrs, 4 mos

Industry Experience

11 yrs, 4 mos

Languages Spoken

English English

4.6

340 Reviews

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340 Reviews of Whitney Robinson

March 04, 2025

Dealership Rating
Employee Rating

The entire staff were kind efficient and skilled at their jobs. It was a very pleasant experience. The atmosphere is open, pleasant, lighting, and comfortable a great place to have service done for your ve More

by W.BARRY.RUSSELL
Service Price Transparency
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Recommend Dealer
Yes
Mar 05, 2025

INFINITI Stuart responded

Barry, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at INFINITI Stuart to be a positive one. Please don't hesitate to reach out if you need anything else. Ross Fitzsimmons Service Manager (772) 254-8222

March 04, 2025

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Robert and his staff are excellent! Very professional and keep you well informed of the status of your vehicle! More

by Beachbumatty
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: David Iannacone , Robert & George/Jorge excellent 6 stars

Mar 05, 2025

INFINITI Stuart responded

Thank you for taking the time to share your thoughts on working with Robert and our team. We're glad to hear we delivered such a great experience! Ross Fitzsimmons Service Manager (772) 254-8222

March 01, 2025

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Employee Rating

The service provided was excellent. From the time I arrived to the completion of the servicing of my car Ms Whitney and the other staff were very professional. Ms Whitney took the time More

by empresshesson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

INFINITI Stuart responded

Thank you for your business and this review. We're happy to hear that Whitney and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ross Fitzsimmons Service Manager (772) 254-8222

February 27, 2025

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Whitney was great. Had me in and out in a fairly quick time for my oil change and also had my tire patched. I appreciated her professionalism. More

by NA13
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Recommend Dealer
Yes
Feb 28, 2025

INFINITI Stuart responded

We are very happy to hear that Whitney provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ross Fitzsimmons Service Manager (772) 254-8222

February 26, 2025

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Whitney was awesome she communicated often and made sure my visit was as quick as possible More

by wolfman55
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Service Communication
Recommend Dealer
Yes
Feb 26, 2025

INFINITI Stuart responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Whitney met your expectations. Thank you for choosing INFINITI Stuart. We look forward to having you as a valued customer for many years! Ross Fitzsimmons Service Manager (772) 254-8222

February 26, 2025

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Good service, very friendly and helpful service and great courtesy to the customer, best of all, fast service More

by John ONeill
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Recommend Dealer
Yes
Feb 27, 2025

INFINITI Stuart responded

Thank you, John, for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Ross Fitzsimmons Service Manager (772) 254-8222

February 20, 2025

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Horrible service department. I took my vehicle here for an oil change in January. They completely forgot to put a washer on the oil pan plug. This kind of act is very reckless an More

by Lamont Jones
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Tina Valenti, Jeffrey Orr, Joshua Muir , Oil, Service Tech

Feb 21, 2025

INFINITI Stuart responded

Thank you for providing this feedback, Lamont, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Joshua Muir General Manager (772) 254-8222

February 07, 2025

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Whitney is always helpful, courteous and understanding of my issues with my vehicle. This takes my ownership experience to a new level. More

by JETJOEL9007
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Austin Robinson, Tina Valenti

Feb 08, 2025

INFINITI Stuart responded

Thanks for sharing about your experience with INFINITI Stuart. We appreciate your business and hope to see you again soon! Ross Fitzsimmons Service Manager (772) 254-8222

February 05, 2025

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Employee Rating

Wonderful service, extremely knowledgeable about the car. Their word is there bond, what they promise they deliver. More

by APRILK327
Recommend Dealer
Yes

Other Employees Tagged: Whitney Robinson

Feb 05, 2025

INFINITI Stuart responded

April, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing INFINITI Stuart! Ross Fitzsimmons Service Manager (772) 254-8222

February 02, 2025

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Everyone was very prompt and friendly answered all my questions and the waiting wasn’t long and the snacks and coffee were delicious! More

by SEXYJAN628
Service Price Transparency
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Recommend Dealer
Yes
Feb 03, 2025

INFINITI Stuart responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing INFINITI Stuart. Ross Fitzsimmons Service Manager (772) 254-8222

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