
Weston Stanford
Executive Vice President
Les Stanford Chevrolet Cadillac
21730 Michigan Ave
Dearborn, MI 48124

5 Reviews
Write a Review5 Reviews of Weston Stanford
March 18, 2025
I recently had the misfortune of dealing with Telicia Zanders at Les Stanford, and it has been the worst customer service experience I've ever encountered. Her "Best of the Best" motto is nothing but an Zanders at Les Stanford, and it has been the worst customer service experience I've ever encountered. Her "Best of the Best" motto is nothing but an empty slogan, as her behavior and attitude are far from it. From the start, Telicia was unprofessional and rude; it was clear that she had little regard for my concerns as a customer. When significant issues arose on Monday morning, instead of offering support, she seemed more frustrated that I was interrupting her dental cleaning. It’s shocking that someone in a customer service role would prioritize personal inconvenience over addressing a customer’s urgent needs. These issues likely wouldn't occur if there was a greater care for the job and more effective organization in place. Moreover, when mistakes were made on her end, she not only failed to take responsibility but also attempted to blame me instead. This lack of accountability is unacceptable, especially after spending a considerable amount of money at this dealership. I felt like my loyalty and investment meant nothing to her. I truly believe that if I were to act even half as poorly in my customer service role, I would be fired immediately. It’s disheartening to think that someone like Telicia Zanders is representing this dealership, making what should be an exciting experience feel miserable and stressful. The only reason I might ever consider returning is because of Scott Estes, who demonstrated professionalism and respect during our interactions. Unfortunately, my overall experience was ruined by Telicia’s appalling behavior. I hope management takes this feedback seriously and addresses the issues with their staff because no customer deserves to be treated this way. More
Other Employees Tagged: Greg Smykowski, Dan Short, Telicia Zanders, Daniel Smith, Emilee Semeniuk, Kimberly French
August 25, 2024
Michelle! Michelle! Michelle! It was a Pleasure working with her once again! Will Be Back! Great dealership and Great cars! Great Experience!!! Michelle! Michelle! It was a Pleasure working with her once again! Will Be Back! Great dealership and Great cars! Great Experience!!! More
Other Employees Tagged: Mike Lowe, Michelle Sladovich, Mike Kuss, Daniel Smith
July 16, 2021
Stay away! Horrible service! It’s all about sales. Can you imagine someone leading a vehicle in your name with out you being present. That’s what they did and they are not taking any responsibility. Dan s you imagine someone leading a vehicle in your name with out you being present. That’s what they did and they are not taking any responsibility. Dan smith called to say that my soon to be X ONLY missed one payment. Excuse me what? N he would have missed none if Ali R didn’t lease a car with out my consent STAY AWAY More
Other Employees Tagged: Ali Reda, Greg Smykowski, Dan Short, Daniel Smith, Kimberly French , Russ Baltazar, Dale Romeo
May 27, 2020
Great staff not overbearing would highly recommed!!! I walked into the dealership not knowing anyone. The first person I made contact was a very friendly receptionist and operator. I told her who I was I walked into the dealership not knowing anyone. The first person I made contact was a very friendly receptionist and operator. I told her who I was looking for and she summoned him promptly. Mr. Bill Allen was a clean cut young staff member who treated me with respect and was most cooperative. He discovered an error in my registration brought it to my attention quickly. I was very satisfied ad leased the vehicle. FANTASTIC!! More
Other Employees Tagged: Bill Allen and John Murphy
August 16, 2019
Great Corvette buying experience Melissa Sinasac : was a pleasure to work with. Initial contact was a great experience. I gave her about a lot of cars I wanted I was interested in se Melissa Sinasac : was a pleasure to work with. Initial contact was a great experience. I gave her about a lot of cars I wanted I was interested in seeing. She was very polite and professional sending me the info. In a very short time. She made my buying experience very enjoyable. I would definitely recommend her and Les Stanford in the future. More
Other Employees Tagged: Russ Baltazar, Melissa Sinasac

