Wes LaValley

Many Years Ago I Was A Friend And A Pilot For Don Lia Sr. He is a Quiet Reserved Kinda Guy. He Always treated me Great and With Respect. I Believe He Wanted To Be A Pilot. I let him Fly His Plane Once into He is a Quiet Reserved Kinda Guy. He Always treated me Great and With Respect. I Believe He Wanted To Be A Pilot. I let him Fly His Plane Once into BDR Ct. He Did a Very Good Job And I only Took Control At the very end to try and make a smooth landing. We Both Survived Lol More

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Wes Lavalley was very informative of the vehicle. We never felt pressured into making a purchase. He was very transparent and up front. We never felt pressured into making a purchase. He was very transparent and up front. More

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Wes Lavalley was beyond helpful to my mother and myself when purchasing new cars. He gave us all the information possible and let us make the decision that was best for ourselves. We both purchased new car when purchasing new cars. He gave us all the information possible and let us make the decision that was best for ourselves. We both purchased new cars and couldn’t be happier. I can’t recommend him enough!! More

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Greg Palm was very professional and friendly. Great service as work done on the car was completed as promised. Greg notified me by text when car was ready as I went out to run some errands. I would def service as work done on the car was completed as promised. Greg notified me by text when car was ready as I went out to run some errands. I would definitely recommend Greg Palm as an advisor. More

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Wesley Lavalley was my sales representative at Lia Honda. He is a kind, patient man who is very knowledgeable about cars and the buying process. I would highly recommend Mr. Lavalley. He will take all the ti He is a kind, patient man who is very knowledgeable about cars and the buying process. I would highly recommend Mr. Lavalley. He will take all the time you need to find the perfect car. More

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Buying a car here was good. The service sucks. Almost every time I get an oil change for some reason it always ends up 2 hours. Today I saw my car outside finished and it was 45 minutes before they tol every time I get an oil change for some reason it always ends up 2 hours. Today I saw my car outside finished and it was 45 minutes before they told us it was done . It’s time to go somewhere else. More

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Lia service deptartment I have been a customer for my last 4 car purchases spanning 20 years. I keep my cars at least 8 years on my last 4 that were all purchased new at Lia. I have been a customer for my last 4 car purchases spanning 20 years. I keep my cars at least 8 years on my last 4 that were all purchased new at Lia. All my services on the cars have been at Lia. They do quality work. The members of the service team are some of the most friendly and helpful people on the planet! I have never had a negitive experience there. Prices are ok, not the least expensive out there, but the people make it worth it! Great schedule options, on time estimates, and happy employees to deal with. I can only surmise that the management team treats them well. I am a customer for life! Bill Santaniello and family More

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Didn’t even want to try and help! Repeat customer looking to do another lease, but had negative equity. Told Wes the salesperson I worked with before, the situation and he said he cou Repeat customer looking to do another lease, but had negative equity. Told Wes the salesperson I worked with before, the situation and he said he couldn’t help. Didn’t even TRY! Got a great deal at another Honda dealership! More

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service Greg Palm did a great job of getting my 2014 CRV squared away. He found there had been a service bulletin and the mechanic flushed the trans fluid and Greg Palm did a great job of getting my 2014 CRV squared away. He found there had been a service bulletin and the mechanic flushed the trans fluid and all is good. More

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Went in Nervous, Came out Amazed! I went with my young friend for moral support, and to assist her in the decision of purchasing a much needed used car. (We were warned to be cautious I went with my young friend for moral support, and to assist her in the decision of purchasing a much needed used car. (We were warned to be cautious of being taken advantage of, so to not get pressured into buying something we didn't want, or need.) Hmm, No Sinister looking crooks in there!! On the contrary, We were warmly welcomed by quiet spoken, (not aggressive, pushy), just friendly people. Mr Wes LaValley, our sales person, asked us what we were looking for, year and price range. He told us what he had and narrowed it down to the very car, year and color she desired!!! Then went over the price, and worked with my friend to give her the best trade in ever. He kindly and patiently let us look at a couple of other dealerships, then, when we returned, resolved that this was the car for her, he went over every detail of the car, as he did on the test drive, and explained everything in the contract and warranty. He was genuine and honest, in looking for what would be best for my friend, not the company, first. Clearly a man of integrity, and an asset to the company. Likewise, Jon was just as friendly, and helpful in the servicing of the car, and in explaining what was covered and suggestipns for her in the maintenance of the car. He assured her she could contact him with any questions or concerns on the car, and he would check it out, and take care of any problem, which was peace of mind for my friend. Great guy !! Michael worked miracles with numbers, monthly payments, and other options and special offerings for an extended warranty that was too good to refuse. As Les did, Mike explained every paper my friend signed and what it meant for her. There was No pressure on my friend at all, just total support. And then she was speechless to hear she could take her Honda CRV home that same day. She was so happy and relieved. Everything went unexpectedly smooth, with no anticipated stress. Great service, professionalism, understanding, going the extra mile to give her the best and safest car for her and her young family, They all did their best to work within her budget and needs. Everyone there was so friendly, By the time we were leaving, we felt like they were old friends we knew. Oh and did I mention the coffee? That was nice too.!! 😁 Yes, I would Highly recommend this place to anyone. Lia Honda of Enfield!! Thanks guys!!! We left amazed, thankful, and all smiles. 😊Especially one happy young lady as she drove her 'new' car off the lot that day !! 😀 p.s. this was my first time there, just along for the ride, in support of my friend..7/25/18 LMK, More

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