Wes Hildebran

they tried to rip me off after they replaced a $70 part for $500. wasn't installed properly and still leaked . when i took itback they wanted $3500 to fix. took to another service center and after tighteni for $500. wasn't installed properly and still leaked . when i took itback they wanted $3500 to fix. took to another service center and after tightening the filter properly the problem was solved. never again More

Report | Print

January 2020 I bought a 2016 Malibu that was certified pre-owned with 45,970 miles. In less than 8300 miles, the brakes and rotors had to be changed after fighting with the dealership they did it for no c pre-owned with 45,970 miles. In less than 8300 miles, the brakes and rotors had to be changed after fighting with the dealership they did it for no charge. However, now the car has 87,800 miles and I had to have another brake job of both brakes and rotors. The dealer I took it to today said there was no way this should have happened to a certified pre-owned vehicle if the inspection and repairs are being done properly. I would not trust the sales or service department here. More

Report | Print

Check engine light been on all year. Now my warranty is up, they found the issue and wants me to pay. What a coincidence! This is not RIGHT! Why should I have to pay for an issue that has already exist? up, they found the issue and wants me to pay. What a coincidence! This is not RIGHT! Why should I have to pay for an issue that has already exist? More

Report | Print

It’s always something after oil change I took my truck in for a routine oil change & got my tire rotated as well. I did not have any error messages on my dash board. Shortly after I pulled I took my truck in for a routine oil change & got my tire rotated as well. I did not have any error messages on my dash board. Shortly after I pulled off I get “low tire, TPM” so I immediately go to the tire shop on W Third St by my home&call Tom back at the service center. All my tires had the right air pressure so Tom told me to come back so he can check to see if my computer need to get reset from the rotation. I took it back to only be told that my sensor in my tire is now bad. I said which one? He replied “the one on the driver side with the rubber stem.” I said “did you notice this when I got my tires rotated? Because I didn’t have any needed repairs on my vehicle inspection sheet.” He replied “ Ms. Spear I know & I will cover the labor if you buy the part.” I said “it’s all always something every time I get a oil change they mess something up.” Now I have to buy a tire sensor for $125 if it’s that. As a loyal white Allen customer Why wasn’t I told about my tire sensor or rubber stem from previous routine inspections that come with the oil change? More

Report | Print

Great customer service Wes was very thorough when I brought my car in for servicing. Even though I worked late, there was an employee who waited near my car until I was able Wes was very thorough when I brought my car in for servicing. Even though I worked late, there was an employee who waited near my car until I was able to pick it up. Roger was very pleasant and helpful with a newer vehicle purchase. Would recommend White Allen to friends. More

Report | Print

The White Allen Experience My experiece at White Allen was super. Keith Hollingsworth was helpful, educated and industrious in dealing with me. The staff was courteous and hard My experiece at White Allen was super. Keith Hollingsworth was helpful, educated and industrious in dealing with me. The staff was courteous and hard working. More

Report | Print

Satisfaction guaranteed Our family have been loyal customers of the White Allen dealership for 16 years. We utilize almost all the service their and appreciate there dedicati Our family have been loyal customers of the White Allen dealership for 16 years. We utilize almost all the service their and appreciate there dedication to our total satisfaction. We recently traded in June 2017, we were please with Victor's customer services and hope he is available for next purchase... Respectfully, WILLIAM & Dina Sharp 9374757498 More

Report | Print

Blowout sale Thank you Keith for having a blowout sale for us! We love the vehicle and the buying experience was great! Keith was very helpful and knowledgeable. Thank you Keith for having a blowout sale for us! We love the vehicle and the buying experience was great! Keith was very helpful and knowledgeable. He had our best interest in hand and helped us find what was best for us. Family was great in financing and also extremely helpful. I would recommend anyone to this dealership and will be back for another vehicle even if it's not a blowout sale day! Thank you guys again. More

Report | Print