Wendy Osterman
Wendy Osterman at BMW of West St. Louis
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Wendy Osterman

Client Advisor

BMW of West St. Louis

14417 Manchester Road
Manchester, MO 63011

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5.0
7 Reviews
5.0

7 Reviews

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7 Reviews of Wendy Osterman

November 01, 2024

Dealership Rating
Employee Rating

Great customer service and experience. It felt like a family owned business experience should feel. More

by elizabeth.a.eby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 18, 2024

BMW of West St. Louis responded

Thank you, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Nov 18, 2024

BMW of West St. Louis responded

Thank you for choosing Colonial Volkswagen of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 01, 2024

Dealership Rating
Employee Rating

The dealership and Wendy Osterman made buying our BMW a great experience, she went above and beyond to make us comfortable with this buying experience. This is definitely the dealership you want to use for More

by deisleysr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Schaedler

Nov 18, 2024

BMW of West St. Louis responded

Thank you, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 20, 2024

Dealership Rating
Employee Rating

Very customer oriented. Great helpful staff who takes the time to go over everything and makes sure you are pleased and happy with the vehicle you are looking at and/or buyi More

by swfiredoc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 29, 2024

BMW of West St. Louis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of West St.Louis to be a positive one. Please don't hesitate to reach out if you need anything else.

October 12, 2024

Dealership Rating
Employee Rating

Great experience with Wendy and finance manager. Car shopping can be frustrating but they made it quick and fun More

by Engelhard38
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bob Whay

Oct 29, 2024

BMW of West St. Louis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of West St.Louis to be a positive one. Please don't hesitate to reach out if you need anything else.

October 07, 2024

Dealership Rating
Employee Rating

I had a great experience at BMW of west St. Louis. Wendy was super helpful with X3, had awesome test drive. No pressure, they were super helpful with trade-in and financing. Definitely recommen More

by Gam G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 11, 2024

BMW of West St. Louis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 27, 2024

Dealership Rating
Employee Rating

Had a very good experience with Wendy Osterman and BMW of West St. Louis. Made an inquiry online, got a call to schedule a test drive. Liked the car so asked for an offer. They were very competitive on price More

by mklenov
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Armin Hidic

Oct 11, 2024

BMW of West St. Louis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 17, 2024

Dealership Rating
Employee Rating

They were all very knowledgeable and professional, not aggressive or pushy. Wendy, Was delightful, as well as the sales manager, who was very gracious and appreciative of our business More

by davidgiffin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Whay, Armin Hidic

Oct 11, 2024

BMW of West St. Louis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of West St.Louis.

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