Wendy Osterman
Wendy Osterman at BMW of West St. Louis
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Wendy Osterman

Client Advisor

BMW of West St. Louis

14417 Manchester Road
Manchester, MO 63011

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5.0
14 Reviews
5.0

14 Reviews

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14 Reviews of Wendy Osterman

April 23, 2025

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Employee Rating

We had an amazing experience buying my car with Wendy! From the moment we walked in, she made the process smooth and stress-free. Wendy was very knowledgeable, patient with all my questions, and genuinely More

by vmcdowell
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Finance Experience
Recommend Dealer
Yes

April 05, 2025

Dealership Rating
Employee Rating

Everything was great both Wendy and Karen were very nice and very helpful The only thing was my wife said that she found a empty juice bottle in the back of the car when we picked it up. More

by aaronnnquinn
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Bob Whay, Karen Bley

Apr 11, 2025

BMW of West St. Louis responded

Thank you for the feedback! We're glad to hear Wendy and Karen were helpful and made your experience a positive one. We apologize for the oversight with the juice bottle and will make sure this is addressed with our team to ensure better attention to detail moving forward.

April 02, 2025

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Dave was a pleasure to work with. I will definitely buy another car from him and only him the next time. More

by kimberkev
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dave Ware

March 20, 2025

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Employee Rating

It needs updating. The furniture has an old worn out vibe. Location is premium though. More

by Mahmoud
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Trade-in Experience
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Recommend Dealer
Yes
Mar 21, 2025

BMW of West St. Louis responded

Thank you for your feedback.

March 15, 2025

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Employee Rating

Wendy and Grayson, as well as the entire staff were extremely helpful throughout the entire buying process . I would highly recommend them! More

by Matt
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Grayson Suntrup

February 26, 2025

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Employee Rating

Wendy is highly recommended and very helpful. Such a great environment to buy a car. More

by ET
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Linzie Foster Sr, Bob Whay

February 19, 2025

Dealership Rating
Employee Rating

Best experience I’ve ever had buying a vehicle. Super friendly, relaxed environment with no pressure or annoying sales gimmicks. Highly recommend. More

by bmsfam
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Recommend Dealer
Yes

Other Employees Tagged: Bob Whay

November 01, 2024

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Employee Rating

Great customer service and experience. It felt like a family owned business experience should feel. More

by elizabeth.a.eby
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Trade-in Experience
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Recommend Dealer
Yes
Nov 18, 2024

BMW of West St. Louis responded

Thank you, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Nov 18, 2024

BMW of West St. Louis responded

Thank you for choosing Colonial Volkswagen of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 01, 2024

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Employee Rating

The dealership and Wendy Osterman made buying our BMW a great experience, she went above and beyond to make us comfortable with this buying experience. This is definitely the dealership you want to use for More

by deisleysr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Schaedler

Nov 18, 2024

BMW of West St. Louis responded

Thank you, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 20, 2024

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Employee Rating

Very customer oriented. Great helpful staff who takes the time to go over everything and makes sure you are pleased and happy with the vehicle you are looking at and/or buyi More

by swfiredoc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 29, 2024

BMW of West St. Louis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of West St.Louis to be a positive one. Please don't hesitate to reach out if you need anything else.

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